Command AI Bought by Amplitude
72 points
8 hours ago
| 4 comments
| command.ai
| HN
gkapur
7 hours ago
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Interestingly, according to Axios, the price was pretty limited: "Amplitude (Nasdaq: AMPL) acquired CommandAI, an SF-based software user experience startup, for $20m (net of cash). CommandAI (fka CommandBar) had raised around $23m from Insight Partners, Itai Tsiddon, Thrive Capital, and BoxGroup."

I would be curious to learn more about the rationale to sell the business as I understand the strategic value to Amplitude. Interestingly, these next-generation digital adoption platforms have generally been pretty challenged.

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sskates
4 hours ago
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Amplitude CEO here. To clear a few things up:

The number that was reported in term sheet / pro rata did not include any stock, which was a big part of this deal. The total consideration for CommandAI was north of $45M. We're working with them to issue a correction. Long story how the wrong number got reported- mostly too much telephone. It was also a good outcome for their investors in that they were able to return more than what was raised.

We at Amplitude approached the Command AI founders about joining Amplitude. They had a bunch of runway and good growth numbers. They were initially planning to raise another round of fundraising to continue to scale their business instead. It took some time on both sides to figure out what the win-win combination would look like.

We're honored that they decided to combine with Amplitude and are excited about what the combined products look like.

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mritchie712
2 hours ago
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Thanks for giving a straight answer on the acquisition price.

Having a little clarity on outcomes like this can help founders make better decisions, really appreciate it.

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gkapur
1 hour ago
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Thanks for the transparency and thoughts!
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gk1
7 hours ago
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You almost don't have to snoop for details to have a good guess at what happened. If the acquisition announcement is the first time in a year or more that you're hearing from this company and they omit the sales price, you can bet this isn't the exit most parties wished for. Although by this stage the founder(s) is probably happy to find a buyer who will retain their team.
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pajeets
6 hours ago
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> you can bet this isn't the exit most parties wished for. Although by this stage the founder(s) is probably happy to find a buyer who will retain their team.

I've seen a startup that was bootstrapped 10 years ago but took on too much money and ended up getting acquired for "undisclosed sum" but at the same time everybody knew the investors were just recouping their money while founders got nothing (they had sold their equity for raising more money as their costs were way up but nobody was buying their product). Cue local news reporters don't know the nuances so they'll just announce "Startup X acquired by Y, wow!"

Founders place a lot of emphasis on getting "acquired" but there is roughly 95% chance of you selling at breakeven where the terms leave you with a year's worth of salary as a junior SWE

Get ready to see a lot more of these "acquired" news coming out in the near future. something around less than 1% chance of getting more money than you put in.

Startup has horrible odds especially if you are building a simple GPT wrappers

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gkapur
6 hours ago
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What’s interesting is how much it contrasts with TechCrunch’s story: ‘Most of Command AI’s 30-person, San Francisco-based team will be joining Amplitude. Command AI’s co-founder and CEO James Evans wouldn’t reveal the terms of the deal, but said candidly that an acquisition wasn’t something he’d been planning on. “Our growth was great and we had plenty of runway,” Evans told TechCrunch. “We weren’t out shopping ourselves or anything. But when Amplitude reached out a little while ago — this summer — we got really excited about the combination and became convinced that we could grow faster and reach more users together.”’
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gk1
6 hours ago
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People want to save face. Some more than others. I also read the TC article and thought they were trying a bit too hard to make this seem like a good outcome.

Nothing against the founder. It's just how the game is played. And there's little to gain from deviating from the norms.

Edit: It benefits not just the founder’s ego but also the future career prospects of the employees. Big difference in your engineers being able to say “I worked at X all the way until they got acquired!!” and “I worked at X but the product was so unsuccessful we had to have a fire sale.”

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sskates
3 hours ago
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That's too bad that the TC article read that way. They returned more money to investors than what was put in, which puts them in the top ~20% for acquisitions of this scale. The crazy part is even a lot of the 1B+ privates aren't able to do that (eg Lacework)
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gkoberger
5 hours ago
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Congrats to both sides! As someone who used CommandBar (which became Command AI), Amplitude really leveled up their team. Not everything ends up being a standalone project, but that doesn't mean combining forces won't work better for everyone.
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htrp
6 hours ago
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> First, some context for our customers: the Command AI product remains operational and will continue to be indefinitely. Over time, we will be migrating key infrastructure to Amplitude, so you may see some changes, but all of those will be communicated with plenty of lead time. There will be no disruption for your users; in fact, we think in the near term things will be getting better for them.

How long is indefinitely in this case?

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sskates
3 hours ago
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The current plan is to port all existing functionality to Amplitude's platform as quickly as possible. We'll then migrate everyone over in a way that doesn't break existing functionality and continue running it indefinitely. We're working through the details now.
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asdev
6 hours ago
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would be interested to know if the "AI" in this is anything further than an OpenAI wrapper and RAG
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sskates
3 hours ago
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I share your skepticism of B2B companies making claims of being AI driven! Most stuff I see is a thin wrapper around an existing workflow where the AI isn't adding any meaningful functionality (also see: crypto).

We've been very deliberate about integrating AI functionality in a way that's additive: recommendations, proactive insights, and summarization are all areas that are a leap forward in the data space. What the CommandAI team has done is legit- it's their fastest growing functionality in terms of usage. We'll have more here soon.

Relevant TikTok: https://www.tiktok.com/t/ZTFHap9QW/

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pajeets
6 hours ago
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literally 90% of AI startups right now are some combination of the above and their "edge" is just a long system prompt that tells them to "be this niche and output response that mimics an expert from that niche"

This was never going to work out because OpenAI is literally watching everybody and how they are using it including prompts. AI wrapper startups serve these functions:

- wrappers prop up NVIDIA which are owned by the people giving VCs the money to invest in wrappers who are long Nvidia too.

- wrappers give OpenAI RSU holders a fuzzy warm feeling and they are able to see what the market is doing with their product so they can pull "Amazon Basics"

- IRS, attorneys, accountants, politicians love them all because they all get to squeeze milk from the fume

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infecto
5 hours ago
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While the space is hot and most will fail, I disagree with the general negative sentiment. The same could be said for most/all startups. They all can be distilled into some simple implementation.
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think_build
5 hours ago
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Exactly. "All SAAS for b2b is just an SQL wrapper". That's until they do something distinguishing, make implementation easier/faster/cheaper or come up with a new technology. Yes the playing field is level now, but what can they do in 1,3,10 years? How will new models play into this?

Way more than just a tarpit.

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pajeets
3 hours ago
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but SQL isn't a blackbox and is a declarative language with a strict syntax

Piggybacking on OpenAI or any GPT is not at all the same as SQL

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braza
5 hours ago
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In terms of unit economics, I think if the price per token goes down (less than $0.00002/1k) some extremely niche companies can survive.

The main problem with those companies is that none of them will have any moat and those businesses aren't defensible.

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