I found myself scrolling through most of the site. Unable to focus my eye on a specific block, on important information. It reminded me of the “I ain’t reading all this, congrats, or sorry it happened to you“ meme :)
There is a reason people reuse design patterns. Users have an expectation of how things work. It does force a certain boring homogeneity. There’s a trade off.
Hope you can keep experimenting!
I don't know but I also couldn't read the whole thing because dark reader messed up the colors so I would probably have such website work well with dark reader
Organizations can be so stingy and precious commissioning logos; I encourage them to take flyers on services like this one even if it’s not going to be their primary design.
The chat idea is fun. The writing is good which is most important. The text size and gap between blocks were big enough to be legible to semi-quick scrollers.
It fits well with the current trend of "chat as UI", but I think this is fundamentally not a very good paradigm for knowledge sharing, so this probably has a pretty short expiry date as a novelty thing.
- Is the strict refund policy really necessary? Since you screen clients I'd expect you rarely (<1%) deliver a product the client hates. Perhaps a more traditional 'satisfaction guaranteed' would make the sale easier, and highlight your expertise. But I get that it introduces admin work.
- The portfolio is really nice, I'd find a way to break the format a bit to include a carousel of latest work. Could also be higher-up, the third message even.
- On mobile it switches the response bubble to the left?
- Consider centering the logo; adding some padding-top for mobile.
- It's not clear where you are doing business from, in the EU this can be helpful to know for tax reasons.
- Not having a contact-form in the style of a composing a message at the bottom feels like a missed opportunity!
I've noticed the switch on mobile and I cannot figure out why yet (the wonders of CSS), it will come around eventually, I didn't want to hold back just for that, you know how many things never see the light of day due to misplaced perfectionism. Been guilty of it myself "back in the day" and it's part of the growing pains.
In terms of the refunds/revisions, when one does this for 25 years, one starts to see patterns, my best designs were when the customer was not "playing designer" with requests that often don't make sense from the design point of view and let me do my job, that puts me in the mindset of "what would I do if this was MY business" and thus leads to a better design.
Basically, I positioned myself to be able to provide my best, thus remove the concerns around refunds and revisions, unleash one's true potential is in the best interest of my customer.
Initially I designed it somewhat as block of text FAQ but then is not as engaging, at the same time, the information is important for those who are making a decision (in this particular context) and so I figured this at least keeps it mildly interesting.
I am not aware of other designs like this (I searched), so would love to hear if any of you know of similar designs. I can't be the first one to come up with this idea haha
Please keep the conversation about the UI and technical aspect of the website rather than my service. Appreciate your feedback, thank you!
There was one logo with little bowl and chopsticks, something Thai related and when I first saw it I was reminded of a cockroach before recognizing the chopsticks and bowl.
I could imagine a scenario where a recruiter flipping through candidate sites as quickly as possible would immediately write it off.
I had assumed it was a resume based on the "Hi, I'm [etc]" part at the beginning of the chat. Of course, it's possible most users would take the time to read through in detail, but I suspect a lot of people just do a quick look and bounce.
I would put the example logos higher up in the chat is my only suggestion.
Overall, still refreshing to see a different take at engaging visitors.
Thank you for your feedback.
Would absolutely use this service if I was in need of a logo.
However, presenting your ideas in the form of a chat log, just like some philosophy books that explain their point by using dialogues is a creative approach.
I guess this would also work well when presenting written interviews. :)
It’s just an FAQ with different styling. “Conversational” FAQs aren’t rare, though they usually tend to be humorous too.
Three alternatives:
What's the design process like?
Can you tell me what the design process is like?
Can you describe the design process?
Oh, so you admit they _may_ need revisions, you just won't do it. Not exactly reassuring.
The second creative can prototype, I don't think there's a particular bespoke 'thing' - why involve the first? If I want something low-investment/effort, there's Fiver/whatever.
This seems to rely on the idea that this person will truly give you the best... when I think it's more interchangeable than they're presenting.
> Do you offer any other design services?
> Yes, I can help with full brand identity services (logo design, logo style guide, label and packaging, social media design, website prototype), brand naming (company naming, product naming, brandline), brand strategy (evaluation, positioning, messaging, architecture), design consultancy. Get in touch for a quotation (for budgets above $2,000).
Only the actual logos are pretty hidden - and load really slowly…
But the slow loading is not cool and shouldn't happen given how I am also employing an media CDN in the mix. Since you are the only one mentioning, I suspect it might be an issue at your end. The post reached front page at some point and no indication of trouble on the hosting end. Thank you!
is the one logo guaranteed to be unique?
I'm asking "when does the trademark and copyright search take place, who does it, if it uncovers that your work is not what a court would consider to be "original/unique", then what happens?" I'm expecting you would accept liability, but are you even aware this issue exists? are you at a bare minimum offering a do-over?
it's a mistake to deploy a new logo with no consideration of the intellectual property issues. sure, if you're small, you'll get a cease and desist and you'll switch to a new one. but if you achieve any type of success and are then sued, it's a major headache to deal with.