I'm convinced nothing solid has come out of AWS in 10 years. The original products (ec2, RDS, s3) are solid either from being created at a time when AWS could write software or just from existing for so long.

Any modern AWS product (mostly SaaS) is just utter dookie, the only reason they continue to sell well is companies already have an accounting relationship with AWS. It's a lot less internal approvals required to start using the AWS SaaS version of whatever, compared to a brand new vendor negotiation contract and security guarantees.

So I guess AWS is just working off of a broken incentive structure designed to churn out SaaS-slop over stuff that actually works great.

The customer experience has been enshittifying since even before jassy ascended. Getting AI response to a ticket and before getting rerouted to someone in the other side of the world to resolve your issue, very frustrating