Stripe does retries right, no argument there.

Where things get messy is when you have a mix of providers with wildly different retry behaviors, or internal services that have their own rate limits or downtime windows. A relay layer keeps the intake consistent even when the rest of the system isn’t.

Fair question — we’re not eliminating failure so much as isolating it behind a system that’s purpose-built for durability. Our infra is built with redundant queues, retry pipelines, and observability you typically wouldn’t stand up for a single product team.

And on the data side, we don’t use webhook payloads for anything other than delivery. They’re encrypted at rest, transit, and automatically purged based on retention settings.