I used to understand networking in decent detail, but now many years later I've forgotten most of it.
IOW: when my network fails "No route to host", I want to know who failed and why. Not just "hey, start the route tool on your production sever which you don't have access to, to get to know who slipped"
The parent is talking about network engineers. In other words, he is saying the the network should have been designed at the ground level to naturally provide that information without the need to do a lot of extra things.