What "The Best" Looks Like
86 points
6 hours ago
| 17 comments
| kuril.in
| HN
blabla_bla
4 hours ago
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They hired Boris on a Tuesday because HR misread “Kubernetes” as “knits sweaters.”

Day 1: Manager: “So… what do you work on?” Boris (staring into middle distance): “I improve latency.” Everyone nods. No one knows whose.

Week 2, Boris replaces the build pipeline with something called *Hyper-Schrödinger-CI*. It both passes and fails until observed. QA quits.

Week 5: PM: “Why is the app faster?” Boris: “I removed time.” PM: “From… the app?” Boris: “From the concept.”

Graphs go up. Metrics look illegal. AWS bill drops to negative dollars. Finance sends an email asking if Boris is laundering compute.

Standup becomes surreal. Engineer: “What did you do yesterday?” Boris: “Refactored causality.” Scrum Master: “Blocked on anything?” Boris: “Yes. Reality.”

No one dares touch his code. It’s just one file named `truth.go` with no comments and perfect indentation.

Then one day, customers vanish. Revenue hits zero. The system is too optimized. It no longer needs users.

Company goes bankrupt. Boris is unfazed. As he leaves, he turns back: “I warned you. I optimize endgames.”

The repo still compiles. No one knows why.

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TrainedMonkey
2 hours ago
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> The repo still compiles. No one knows why.

Penultimate commit refactored dispatch to bootstrap reality when accessed any means. Comment on the commit is "made things deterministic by sidestepping heisenberg principle".

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paultopia
3 hours ago
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> Seniority here also unfortunately often correlates with age. The best startup employee will usually be someone early in their career who doesn’t have as many responsibilities or as much need for consistency due to having more dependents. They may have fewer immediate cash flow constraints, fewer “adult responsibilities.” Kids need braces and karate classes, and if Mom is doing 996 at a ten-person company paying her peanuts, offering a crappy health care plan, promising an epic payout ten years from now, that’s a real mismatch. Startups are an extreme sport, and generally inadvisable for anybody who’s not in a safe position to speculate on their career for several years.

Oooof. Following this paragraph is a recipe for age and family status discrimination lawsuits. (A number of states prohibit both, and federal law prohibits the former above 40). Quite possibly sex discrimination lawsuits as well if a court quite plausibly concludes that someone who makes decisions this way will also be averse from hiring women of childbearing age or life stage.

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fusslo
3 hours ago
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Also, anecdotally false. The highest performers were often late 30s-55 yo at both startups I've worked (acquired and 'unicorn'). The young had tons of energy, but their output didn't meet any engineering rigor for working in a hardware startup. Maybe the mobile/web guys have a different story. But here in hardware, firmware, electrical engineering "The Best" had families, children, dogs, homes, heli-ski'd, bicycled from Mill Valley to SF, and were absolutely surgical with their work.

These people were exceptional and I would easily call them The Best any day.

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nsm
33 minutes ago
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Seconded. anecdotally. Heck, the best startup _founders_ I've worked with had young kids while in the most intense phases of the company!
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raffael_de
1 hour ago
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the author almost realizes that hiring cheap talent is like looking for a stock to invest in ... the trick is to identify undervaluation. then he shortstops and overvalues the usual metrics like low age just as everybody else. some people miss the forest for the trees.
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titanomachy
50 minutes ago
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More charitably, someone who is older and exceptional has probably had a chance to find equilibrium with the market, i.e. they know exactly how much they are worth and as a little startup you're less likely to end up landing them.
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akurilin
45 minutes ago
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The paragraph was supposed to be descriptive what one sees in the field, not prescriptive of what managers should do. I can see that it doesn't obviously read that way. Will edit, thank you for the feedback.
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tristor
33 minutes ago
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It's also completely incorrect. The average age of startup founders is 45, many of the best engineers in the market right now are older Millennials and GenX because they grew up in a time when you could still gain legible access to every aspect of computing in a home setting with PCs, which gave them an exceptional fundamentals basis which allows them to have a broader scope than specialists.

As someone who spent almost my entire career, until fairly recently, in startups, I would not consider age in any way a determining factor /especially/ for early hires. You need "adults in the room", because they will help to establish the bar for the remainder of the team as you grow, act as technical leads, and have a very broad scope of responsibility. The more experienced and capable they are, the better the quality of your future hires and the less technical debt you incur in the process of getting to product-market fit and growing to profitability/critical mass.

You should not (legally) have an age bias at all, but if you were going to apply one, the reverse bias is more rational.

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alphazard
5 hours ago
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This completely misses the reason why you need to hire the best initially. It has nothing to do with the hardness of your own company's problems. It has everything to do with the distribution of productivity among any kind of engineer.

Engineers follow a pareto distribution. In a normal sized team, with a typical hiring funnel, you will have a few high performers, who are responsible for most of the team's productivity. If you can only hire one person from that team, then it is more likely than not that you will hire someone with productivity below the team's mean. At an early startup, this could be a death sentence. Especially since we typically reason and plan in terms of means, so it may come as a surprise that your single engineer is less productive than the mean of most teams that you have worked with.

The other reason (also not mentioned) is that you eventually want to scale hiring. That means that you need to have people, that you have hired yourself, hire more people on your behalf. The best people (A players in the metaphor) don't have imposter syndrome, they know how good they are, and how good they aren't. They want to work with other talent, that makes their lives easier, more interesting, and less stressful than covering for/babysitting other people. It's also the only way they can grow from where they are at. So they can be trusted to hire more A players, out of self interest.

The median engineer (let's call them a B player) often knows about where they stand as well, and often they will have started to diversify their skillset into organizational politics. They intuit: hiring people more competent than them gives them less leverage, and they are pretty good at zero-sum status games, that's their edge. They don't want competition, so they hire C players.

So the reason you want to start with the best is because it's the only way to ensure you can move fast when you need to, and the best way to keep the organization effective long enough to exit. All organizations decay into incompetence, but hopefully you can get yours and get out before that happens.

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thechao
2 hours ago
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So... every company only hires the best!? I jest, I jest!

In general, I've found that the younger engineers (20s, up to 30s) have a lot of vim & vigor; but, even the very best ones generally do a lot of spinning-in-place, when they think they're making progress. Almost anyone above a certain level -- call it the 30–40% mark (it's low!) -- can be raised up to be a competent engineer. Probably what'd be called an "an A- or B+" player? That's just part of a good training & onboarding regime; although, it can take 1-3 years, depending on the person. Very good "natural" talent can definitely boost top performance to an A+, but it won't substitute for literal time-under-stress of delivering high quality product-ready code to clients.

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akurilin
5 hours ago
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Totally fair, thanks for pointing that out.

I would extend that even further, I'm a fan of the idea that you should thoroughly vet the founders for excellence if you want to maximize your chances of ending up at a great startup. Not just your eng manager and peers.

Like with your "A player" engineers example, founders need to be exceptional if they want to attract great talent to work for them. So if you're pretty unimpressed with them as you're getting to know the company, the likelihood that the team they hired makes up for that deficiency is very low, and you'll end up around non-A players.

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NewEntryHN
4 hours ago
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One reason you see a pareto distribution in "normal sized" teams is not solely because of competency, but because the 80% can rest on the 20% and therefore don't feel too pressed to work that much. Therefore the pareto model breaks down in 1-man teams.
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babelfish
3 hours ago
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Only hire A players. B players hire C players, and C players sink the ship
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alphazard
2 hours ago
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Yes this is the proverb. I often hear it quoted as A hires B hires C, as a remark on organizational decay. But the original (and the way you phrased it) is a statement about what kind of person each wants to hire out of their own self interest. That's the more insightful version IMO.
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ENadyr
3 hours ago
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Great write-up!

One of my best hires ever was a VR dev we brought in as an intern. He became the backbone of our Unity/Unreal work, including some genuinely gnarly low-level haptics integration into the physics engine. On paper he didn’t look like the “obvious” pick: he’d majored in English Literature, largely because his (UK) school’s CS track was taught in a way that turned him off (they were still doing Fortran…). But he could build.

After our startup, Improbable scooped him up on the strength of that very real, shippable experience, and he’s now a senior SWE at Epic, doing exactly what he loves.

One practical thing that’s helped me find these kinds of people in startup interviews: optimize for calm + realism. My #1 goal is to get the candidate relaxed enough that I can see how they actually think and code. I often ask them to bring any public code they’ve written and we walk through it together. It’s a great way to surface judgment, taste, and real ownership that don’t show up on a resume.

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akurilin
3 hours ago
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It's interesting that most of us have that story of someone who didn't pattern-match and yet ended up being absolutely stellar. Makes you wonder just how much latent talent is out there not being given the chance for one reason or another. Hope this article reminds people to dig beneath the surface a little more.

And yes, many candidates struggle with performing under the totally unnatural pressure of an interview, so you can cater to them with something like the github project review. Then you end up potentially filtering out people without a rich body of work that can be easily reviewed, which is a trade-off. Actually something I've been meaning to write about, I always say that there's no way to please everybody with an interview funnel. Someone perfectly fine will be filtered out, or turned off, by any of the approaches you choose.

You just need to choose which false negatives you will be ok with.

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godelski
1 hour ago
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  | In fact what I would like to see is thousands of computer scientists let loose to do whatever they want. That's what really advances the field.
  - Knuth

  | How do you manage genius? You don’t.
  - Marvin Kelly (Director of Bell Labs)
We have thousands of examples, quotes, and clichés where dark horses completely change the field. In CS we see this over and over so much that it's a trope of any successful startup. I just wonder when we'll notice the pattern. With all the clichés like "curiosity is worth 10 IQ points".

I think, at least for the cutting edge, it's easy to understand why these tropes are true. (IIRC Kelly even discussed it) Experts already know what the problems are and are naturally drawn to fixing them. By focusing on impact or importance all you're doing is taking away time from problem solving. Taking time from allowing people to be creative. If creativity wasn't required we'd have already gotten there.

I'm often left wondering how much we waste by trying to over optimize. How much we hurt progress by trying to attach metrics to things that are unmeasurable.

Honestly, the thing I'm most excited to see from a post scarce world is how humanity changes and progresses. When we then have this freedom to explore and innovate. To let people become experts in what they want. To let experts explore the topics they want, without need for justifying their work and the stress of not being able to put food on the table.

But until then, maybe we should recognize that innovation is so difficult to measure and has so much noise that we shouldn't rely too heavily on what the conventional wisdom says. If conventional wisdom could get us all the innovation and was optimized then startups wouldn't exist as established players could just follow a clear playbook and out innovate before anyone even has a chance. It's weird that we both recognize big established players are too big and set in their ways yet we also look to them as the playbook to follow to succeed at where they fail.

I really think there's a lot of untapped potential out there. So many just waiting to be given a chance

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kridsdale1
5 hours ago
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In my opinion as a hiring person at FAANG for almost 20 years, what’s described here has always been the goal. Lots of people work at FAANG who don’t meet this bar because a need to fill seats exceeded the need to hold the line / bar on quality. So tenure pedigree doesn’t say much.

But this candidate profile is the best anywhere. It’s also a bit like writing an article and saying “you shouldn’t try to buy shares in the most well known tickers, try to buy things that are undervalued but will be great in the future”. Yeah, but also duh.

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akurilin
5 hours ago
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Those are fair points. The bit of nuance I would add here is that:

1. Having FAANG-level budgets to hire vs three packs of ramen and a spool of string at the average startup makes it so that you have to learn how to spelunk through less obvious talent, you're looking at very different pools of potential hires.

2. This is written with the first-time YC-style startup CTO in mind who might be in their early 20s and might have never had to interview a single person until that point. I remember none of this being obvious to me the first time around, and I'm still refining my thinking all the time as the projects and markets change

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el_nahual
1 hour ago
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Lesson it took me far too long to learn about what "the best" is. Bona fides: I'm no titan of industry but I've worked with many, across many industries.

I've seen "the best." I've had what could be considered "life changing" success by most metrics (but irrelevant by SV-billionaire standards).

The lesson:

There are, in general, two groups of people you can work with. People that do what they say they are going to do, and people who don't.

People who don't do what they say they are going to do outnumber those that do by 20-1.

If you surround yourself with the first group, you're going to be ok. If you don't, most of your time and your organization's time will be spent not-doing, not-measuring, and not-advancing.

"The best" really is that simple, and the bar really is that low.

Of course, if you do what you say you're going to do, and you're incredibly smart, and you have vision, and (insert whatever you care for here) then yeah, you'll be the "best of the best"...but those things are legitimately not necessary for success.

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tristor
27 minutes ago
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This is the most accurate comment in response to this article. I pretty much have discovered exactly the same thing over a more than 20 year career across multiple startups that had successful exits. The absolutely most important traits are accountability, honesty, and willingness to learn, if you have these three traits you will be one of the best people on your team regardless of what you do. I have these traits, and it's been why I've been successful in /many/ different kinds of roles over the years, because I am willing to be honest about what I don't know, listen and learn, and hold myself accountable for both successes and failures, and when I commit to do something I actually do it.

Unfortunately, as you said, this is pretty rare.

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augusteo
4 hours ago
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The advice sounds obvious, but execution is hard. The best hires weren't the obvious ones. One of our strongest engineers came from a completely different industry with no relevant experience on paper.

What I've learned: hunger shows up in the interview. You can't fake genuine curiosity about your problems. The candidates who ask the sharpest questions about our technical challenges, not salary or perks, consistently outperform.

The trap is thinking you can identify these traits quickly. You can't. If you can, sell the method for a billion dollars.

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godelski
27 minutes ago
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I think that's the advice I take from this article and other similar ones.

In most jobs there's going to be some learning that needs to happen on the job. You want the people who will go out and make this happen. It's hard to tell that from credentials because you can't differentiate those who just did what someone else told them from someone who was able to find the underlying challenges and address them themselves.

I think you're right that hunger is the biggest indicator. People that are willing to go into the unknown. People who can identify problems. People who have drive.

I also think it means one of the most important roles of an effective manager is to help maintain the team's drive. If they're just doing it for the paycheck then you'll get exactly that. The work will probably be fine but you won't hire the best. If your whole team is burnt out then it's a systematic failure. It's easy to get caught in the push but a hungry manager needs to make their team hungry, rather than just push them to the finish line. People with their heads in the weeds will find things you never could when you have to look at the entire field.

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akurilin
3 hours ago
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It's perhaps a little reminiscent of stock picking. Everybody wants the best deal they can get away with, everybody wants to get lucky, occasionally you find alpha with "one weird trick", but it turns out you just got lucky, and you regress to the mean eventually.
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godelski
24 minutes ago
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I think a stock picking analogy is good, but you captured wrong. Most of your portfolio should be status quo but most of your growth will come from the risky investments you took a chance on.

In a noisy environment you can't rely on strategy. Luck is necessary. Therefore risk is necessary

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citizenfishy
5 hours ago
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I built my first company on engineers I hired from the local college by simply asking them to send me students who had clear talent but weren't engaging well in the academic side. We became a local clearing house where we quickly found out whether they could thrive outside of the academic environment. Two of them became "The Best" you talk about. One in DevOps (earns way more than me now) another found his talent in DevEx.
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reilly3000
5 hours ago
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In all humility I think I at least loosely embody those qualities. Right now I’m in a comfy F500 remote job that is stable, and it’s been at a time where stability has been important for my family. There will come a time when I’m ready to start or work at a startup. When I do, I want to find a place where my values are valued. I come to work engaged no matter what, but my work is able to be far more impactful when it comes from my self, not only my work avatar.

I’m on HN a lot, and I usually tend to passively browse Who’s Hiring and interesting looking YC ads. Outside of that, I don’t think I would pursue a startup job through job search sites. I would most likely want to find projects I think are neat and start to research and maybe contribute if they have OSS projects, then do individual outreach. I’d probably also start blogging and posting more so people can see if I am a fit for them. Agents may be involved, but only insomuch as I could spend more time doing human stuff like writing, listening, and ideation.

I hope this helps a CTO find a good candidate. I’m personally not on the market right now, but AMA if you want help finding similar folks.

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akurilin
6 hours ago
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Thoughts on finding the hidden gems in early-stage startup hiring.
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titanomachy
58 minutes ago
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Thanks for writing this. As an IC, I read this more from a perspective of "how can I be better at my job and derive more satisfaction from work".

Personally, I think my biggest gaps are around "hunger" and "agency"... I have these things at times, sporadically, but I have difficulty sustaining them long enough to become a really high performer at most jobs. Eventually I get kind of burnt out and stop really giving my all, then transition to something else within a year or so.

I have a high-pedigree CV, so people generally want to hire me, but I often don't live up to their expectations because of this.

Any tips on how to cultivate these traits?

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akurilin
28 minutes ago
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So hard to say an abstract without knowing more. I always wonder if this is something you can fix through process and habits, or if this is something you just need to feel intensely first, and only then will the right behaviors will emerge.

For example, if you're feeling comfortable and handsomely compensated at your current job, and you have the sense of security that you'll keep being hired forever, why would you burn the midnight oil and go the extra mile? Is your lifestyle going to change at all if you get to that next level? You might work longer hours, experience more anxiety and stress, and get barely any upside in return.

My hunch is that the human brain is efficient. It won't make you work any harder than you need to if you have obtained the thing you already want.

Maybe the real question here is whether you truly desire to be this aspirational high-performer, or if that's an idea you're romanticizing, something you feel you should aspire to, but you don't genuinely crave it. You end up fighting between the idealized you and the practical you. Which may explain why you're burning out and losing steam eventually, you can only force yourself to do something you don't feel like doing for so long before the body rebels.

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Centigonal
5 hours ago
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Good article, reflects my experience hiring at a small services firm, too.

One thing I'd add re: "non-obviousness." There are also tarpits; people who make you think "I can't believe my luck! How has the market missed someone this good!?" At this point, I have enough scar tissue that I immediately doubt my first instinct here. If someone is amazing on paper/in interviews and they aren't working somewhere more prestigious than my corner of the industry, there is often some mitigating factor: an abrasive personality, an uncanny ability to talk technically about systems they can't actually implement, a tendency to disappear from time to time. For these candidates, I try to focus the rest of the interview process on clearing all possible risks and identifying any mitigating factors we may have missed while getting the candidate excited to work with us assuming everything comes back clean.

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akurilin
5 hours ago
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Great point, definitely a possibility. I think I've gotten lucky in the past here where either the process caught that kind of abnormality early in the funnel, or these folks just happened to actually be super early in their careers and just hadn't had anybody take a chance on them.

Do you find that in the tarpit scenario they will typically have a work history hinting at these quirks?

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Centigonal
4 hours ago
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Sometimes!

One person had 3-4 positions out of college, all between 8 and 14 months. Turns out they would join a large company, do nothing, and wait until they got let go. Not sure why they tried this at our smaller org, where the behavior was much more obvious.

Another flag for me is when an earlier-stage candidate claims deep expertise in multiple not-closely-related technologies. We hired one person who had deep ML, databases, and cloud services expertise - we have people like that on staff, so no problem, right? Turns out they struggled to do any of those (despite great performance on the take-home and really good, almost textbook-y answers in the interviews - this was before FinalRound and similar, so I assume they just prepped really well and had help from a friend). Now, I try to tease out the narrative of how they developed expertise in each area (e.g. "I started as a business analyst making dashboards, but then I got really interested in how databases worked and ended up building my company's first data warehouse"), which tends to be pretty illuminating in its own right. This sounds a little obvious, but a surprising number of candidates will explain their work history without ever mapping it to the skills they developed at each role unless prompted.

There were a few with really good resumes who got caught out during the interview process. Testing explicitly for humility in the interview helped a lot with this.

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kekqqq
5 hours ago
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Thanks, this might come in handy. Currently, 4 years in the business. Working for an S&P500 company at the moment, but I am considering running my own thing or joining a startup as the next stop.
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akurilin
5 hours ago
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I would love to learn if many of these ideas are applicable in the S&P500 world, and if not, why that is the case. A little outside of my first-hand experience for me to have an opinion there.
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BinaryIgor
3 hours ago
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Hunger and drive can definitely lead to unexpected initially results; they cannot replace relevant experience, but if somebody has at least done something similar, it's often worth making a bet on them!

There also is an interesting paradox in experience and motivation; often the most experienced and best people on paper are unfortunately the least motivated, least hungry - burn out and boredom do their part.

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akurilin
3 hours ago
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I've often heard the idea that you can always teach someone how to code, but you can't teach them to want to be great at it.

At the same time, I think there's a limit to how great someone can get even with a lot of experience. We see that with sports, there's probably a similar limit to cognitive activities too.

You can probably get the average, already smart person, to be a pretty good 8/10 on just about anything, be that music, math, writing, coding. But there are levels beyond that may require natural wiring that most of us just aren't born with. An extreme example of course, but there's no amount of experience I can acquire to get to a von Neumann level of genius, but fortunately we don't need that to build business web apps.

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Finbarr
5 hours ago
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"maybe even a high production value promo video showcasing happy employees, rare wood office counters and a shoes-off policy."

Don't forget surfboards!

This was a great post, Alex. Thanks for sharing! Hunger and high agency are such important traits in every startup hire.

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akurilin
5 hours ago
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Thank you! I wanted to mention toasted coconut flake snacks as well, but the sentence was long enough already. If your company has those in the kitchenette, you're definitely well-capitalized.

And yeah, high agency is really trendy at this moment in the startup sphere, but hunger is not talked about enough IMO. Maybe because it's too obvious to be even worth mentioning.

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tikhonj
3 hours ago
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A major part of what makes somebody "the best" is tacit knowledge. This is the sort of skill and "know-how" you can build up from experience and one-on-one instruction, but cannot easily be captured in text.

For programmers, this manifests as some mix of intuition and taste. I've worked with people who have had some especial insight that most doesn't; they don't necessarily "produce" the most, but they make the right key decisions and create the kind of core abstractions and systems that provide a better foundation for everything down the line. Or, alternatively, perhaps they're just preternaturally great at finding and fixing bugs. (My experience has been that really good folks tend to lean heavily towards one side or the other, even if they're solid at both.)

I've written before about how this should change how we structure our teams and manage creative, high-leverage work[1]. The same concept should also change how we find and evaluate candidates, but, honestly, I'm not sure how. Evaluating tacit knowledge and expertise is hard, even for experts!

One thing I've found that works is figuring out a way to show-rather-than-tell that you're willing to do things differently. Doing things differently won't be appealing to everyone, but it will be very appealing to specific kinds of experts! When you can't compete on comp and brand, this is one of the better options. One way to do this is to use a specialized, niche language like Haskell. Alex saw this in action at Freckle and I saw it in action hiring folks for Target's supply chain optimization team. But it doesn't have to be a language specifically; it just has to be something that at least some experts care about, and that you can demonstrate. (Just saying you're doing something different or technically interesting won't work because everybody is saying that!)

[1]: https://jelv.is/blog/Letting-Experts-Be-Experts/

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akurilin
3 hours ago
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Hey Tikhon! The Haskell thing was such a great way to filter for interesting frontier people back in the day, as we both experienced. That was a contrarian bet at the time, but it paid off handsomely for at least a few of us. The number of people we'd get to interview was only a fraction of the broader population, but it felt like 30-50% of the people we would talk to were awesome fits.

I talk about that a bunch in https://www.kuril.in/blog/hiring-telling-your-companys-story... . I agree, finding your niche and doubling-down on it is a solid move.

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elcapitan
5 hours ago
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Meta, but why does the HN title change the kuril . in domain into just `kuril` here?

edit: interestingly, that happens even in comments..

edit 2: ouch, yes, that was some extension.

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stavros
4 hours ago
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That must be some extension you have installed. I don't see it.
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akurilin
5 hours ago
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Never noticed that, thanks for pointing it out. Where are you seeing this?
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pmarreck
4 hours ago
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I used to be that guy, then I had my first kid at 49 and things have been circling around the bowl since then (he is 4.5; I am... impacted)

And now I'm not sure what to do, moving forward. Government job? Find some niche in a large institution that won't fret too much if I have 2 sleep-impacted nights in a row? And then there's the current hiring economy... Who is going to hire me if I'm completely honest and admit I'm buckling under parenting pressure but really do want to help?

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uoaei
2 hours ago
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My CV is similar to David's and I find myself also having to badger people for the time of day. I have worked in a few roles related to a particular industry for a while and still have trouble convincing people that I'm quick to adapt to the various parts of a large scale ecosystem from R&D to product design and logistics. Even though all the details are on my CV.

I think hiring managers are overwhelmed and exhausted and respond much more strongly to something digestible than to something wide-ranging. The tailoring of your CVs and resumes should be much more aggressive than you initially expect.

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OutOfHere
3 hours ago
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These days, best is whoever engages the best with AI. Those who communicate well, with good grammar + detail + nuance + examples + skepticism will do better in the results they get from AI. Of course they have to capable of critically reviewing the AI's output.
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