How AI is affecting productivity and jobs in Europe
72 points
6 hours ago
| 5 comments
| cepr.org
| HN
irjustin
3 hours ago
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FWIW, these studies are too early. Large orgs have very sensitive data privacy considerations and they're only right now going through the evaluation cycles.

Case in point, this past week, I learned Deloitte only recently gave the approval in picking Gemini as their AI platform. Rollout hasn't even begun yet which you can imagine is going to take a while.

To say "AI is failing to deliver" because only 4% efficiency increase is a pre-mature conclusion.

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vjk800
16 minutes ago
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Yeah. We are only just beginning to get the most out of the internet, and the WWW was invented almost 40 years ago - other parts of it even earlier. Adoption takes time, not to speak of the fact that the technology itself is still developing quickly and might see more and more use cases when it gets better.
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gwern
2 hours ago
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I'm not sure this is even measuring LLMs in the first place! They say the definition is "big data analytics and AI".

Is putting Google Analytics onto your website and pulling a report 'big data analytics'...?

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yoyohello13
2 hours ago
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Exactly, my company started carefully dipping their toes in to org wide AI mid last year (IT has been experimenting earlier than that, but under pretty strict guidelines from infosec). There is so much compliance and data privacy considerations involved.

And for the record I think they are absolutely right to be cautious, a mistake in my industry can be disastrous so a considered approach to integrating this stuff is absolutely warranted. Most established companies outside of tech really can’t have the “move fast break things” mindset.

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realusername
27 minutes ago
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Looking at the study, +4% is what they get when they chose to adopt AI, not overall.
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PeterStuer
2 hours ago
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Meanwhile, "shadow" AI use is around 90%. And if you guess IT would lead the pack on that, you are wrong. It's actually sales and hr that are the most avid unsactioned AI tool users.
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AIorNot
3 hours ago
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Yes I was recently talking to a person who was working as a BA who specializes in corporate AI adoption- they didn’t realize you could post screenshots to ChatGPT

These are not the openclaw folks

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amarant
2 hours ago
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What does it even mean to specialise in something and know so little about it? What exactly is this BA person doing?

Genuinely confused, I don't get it

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shermantanktop
2 hours ago
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The “corporate” in “corporate AI” can mean tons of work building metrics decks, collecting pain points from users, negotiating with vendors…none of which requires you to understand the actual tool capabilities. For a big company with enough of a push behind it, that’s probably a whole team, none of whom know what they are actually promoting very well.

It’s good money if you can live with yourself, and a mortgage and tuitions make it easy to ignore what you are becoming. I lived that for a few years and then jumped off that train.

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monkpit
2 hours ago
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Sounds like a perfect job for AI!
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m463
3 hours ago
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I wonder if web searches used to be pretty productive, then declined as sponsored results and SEO degraded things.

Nowadays an ai assist with a web search usually eliminates the search altogether and gives you a clear answer right away.

for example, "how much does a ford f-150 cost" will give you something ballpark in a second, compared to annoying "research" to find the answer shrouded in corporate obfuscation.

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monkpit
2 hours ago
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The turning point was around when google stopped honoring Boolean ops and quotation marks
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Wobbles42
45 minutes ago
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The killer app for AI might just be unenshittifying search for a couple of years.

Then SEO will catch up and we'll have spam again, but now we'll be paying by the token for it. Probably right around the time hallucination drops off enough to have made this viable.

I kind of want to become Amish sometimes.

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aurareturn
21 minutes ago
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   then declined as sponsored results and SEO degraded things
It didn't decline because of this. It declined because of a general decade long trend of websites becoming paywalled and hidden behind a login. The best and most useful data is often inaccessible to crawlers.

In the 2000s, everything was open because of the ad driven model. Then ad blockers, mobile subscription model, and the dominance of a few apps such as Instagram and Youtube sucking up all the ad revenue made having an open web unsustainable.

How many Hacker News style open forums are left? Most open forums are dead because discussions happen on login platforms like Reddit, Facebook, Instagram, X, Discord, etc. The only reason HN is alive is because HN doesn't make need to make money. It's an ad for Y Combinator.

SEO only became an issue when all there is for crawlers is SEO content instead of true genuine content.

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gtowey
3 hours ago
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I was just thinking exactly the same. Basic web search has become so horrible that AI is being used as its replacement.

I found it a sad condemnation of how far the tech industry has fallen into enshittification and is failing to provide tools that are actually useful.

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gh0stcat
2 hours ago
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We always had the technology to do things better, it's the money making part that has made things worse technologically speaking. In this same way, I don't see how AI will resolve the problem - our productivity was never the goal, and that won't change any time soon.
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Wobbles42
44 minutes ago
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Their tools are very useful. To their customers. Not to their users.
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johnnyanmac
2 hours ago
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And it'll happen again when AI models start resorting to ads once again.
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emptybits
2 hours ago
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Yup. Any LLM recommendation for a product or service should be viewed with suspicion (no different than web search results or asking a commission-based human their opinion). Sponsored placements. Affiliate links. Etc.

Or when asking an LLM for a comparison matrix or pros and cons between choices ... beware paid placements or sponsors. Bias could be a result of available training data (forgivable?) or due to paid prioritization (or de-prioritizing of competitors!)

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8cvor6j844qw_d6
2 hours ago
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Its depressing when people are hearing managers are openly asking all employees to pitch in ideals for AI in order to reduce employee headcount.

For those hearing this at work, better prepare an exit plan.

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hackit2
39 minutes ago
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I've all-ways asked the managers can you kindly disclose all confidential business information. In which they obviously respond with condescending remarks. Then I respond with, then how am I going to give you a answer without all the knowledge of how the business runs and operates? You can go away and figure out what is going to make work for the business then you can delegate what you want me to do, it is the reason why you pay me money.
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Wobbles42
40 minutes ago
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"Ideas for AI to help reduce headcount" sounds like the title everyone should start using on resignation letters.

If anyone still resigns that is. They seem to have automated that too.

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andsoitis
55 minutes ago
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> Its depressing when people are hearing managers are openly asking all employees to pitch in ideals for AI in order to reduce employee headcount.

If the manager doesn’t have ideas, it is they who deserve the boot.

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FanaHOVA
1 hour ago
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You know it's a EU study because they bring up "AI patents" in the first 2 minutes of it, as if they mean anything
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lifestyleguru
1 hour ago
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AI is affecting everything the same as Covid, as we've been in one single-topic hysteria since 2020. With one short break for attaching bottle caps to their bottles.

Not even Russian invasion or collapse of their automotive industry rattled them.

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