https://www.marketwatch.com/story/block-plans-to-lay-off-nea...
> i had two options: cut gradually over months or years as this shift plays out, or be honest about where we are and act on it now. i chose the latter.
> i’m sorry to put you through this.
POV: Dude who has effortlessly fired people before deflects blame for over-hiring in the first place.
I swear people should start blacklisting CEOs and refuse to work under them if they're part of the blacklist.
This is just a piss poor excuse for bad management and short-sighted vision and no accountability.
Either way, I think this is how it's gonna be. Regardless of whether AI significantly increases productivity (40%? come on), layoffs will be preemptory. Executives will see the lack of productivity boost as being due to lack of pressure, and imagine engineers are just using the AI to make their own lives easier rather than to work more efficiently. You can't really double output velocity because your users will see it as too much churn, so the only choice is to lay off half the workforce and double the workload for those who stay. "Necessity is the mother of invention." They'll overlook the fact that the work AI tools provide only encompasses 10% of your job even if they're 100% efficient.
No one really "knows" how to grow businesses so the easiest way to spend a lot of money quickly is hiring lots of people, whether or not they are "necessary". Then this free money dries up, interest rates go back up, and now they're stuck with all these employees that they didn't actually need.
Some companies like Google and Microsoft just accepted that assholes like me will call their CEOs incompetent and fired lots of people in 2023, but I think other CEOs were kind of embarrassed and held off. Now they can use AI as a scapegoat and people won't act like they were idiots for hiring twice as many people as they needed.
Also, I got declined by Block a year ago. Glad I was now.
it's not using AI as a scapegoat. they're doing this because they're quite literally being rewarded for it. they could care less what the employees who are getting fired think, as long as the investors are happy.
Partially.
The first nail in the coffin was the change in assumptions around output. Before 2023, there was an assumption that more bodies means more output. After the massive X/Twitter layoffs (60-70% headcount culled) with X/Twitter still standing, this assumption was clearly proven false.
The second nail was the change in operational metrics. Before 2023, ARR growth was a good enough metric to target. After 2023, FCF positivity became the name of the game. Especially because us investors are demanding this because most funds are reaching the 10 year mark where we need to make our LPs whole, so a path to exit (be it IPO, M&A, or a continuation fund) needs to be communicated.
And finally, COVID proved to a large number of companies and industries that 100% WFH and Async for white collar roles does work. But wait, if I can hire Joe in Cary to work async, why can't I hire Jan in Karlin, Prague or Jagmeet in Koramangla, Bangalore? This means I can also enhance FCF positivity while not impacting delivery.
Add to that some very, very, very bad hires (most bootcamp grads just can't cut it) at absurdly high salaries and that's why you're seeing the culling that is occurring today.
That said, AI tools are powerful, and if you are working on rightsizing an organization, using Claude or Enterprise GPT in workflows helps one person do multiple jobs at once. We now expect PMs to also work as junior program managers, designers, product marketers, customer success managers, and sales engineers and we now expect SWEs to also work as junior program managers, designers, docs writers, and architects. Now I can lay off 10-20% of my GTM, Designers, SWEs, Program Managers, and Docs Writers and still get good enough output.
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IMO, if you want to survive in the tech industry in this world, doing the following will probably help maintain your longevity:
1. Move to a Tier 1 tech hub like the Bay and NYC. If you get laid off, you will probably find another job in a couple of weeks due to the density of employers.
2. Start coming into the office 2-3 days a week. It's harder to layoff someone you have had beers or coffee with. Worst case, they can refer you to their friends companies if you get laid off
3. Upskill technically. Learn the fundamentals of AI/ML and MLOPs. Agents are basically a semi-nondeterministic SaaS. Understanding how AI/ML works and understanding their benefits and pitfalls make you a much more valuable hire.
4. Upskill professionally. We're not hiring code monkeys for $200K-400K TC. We want Engineers who can communicate business problems into technical requirements. This means also understanding the industry your company is in, how to manage up to leadership, and what are the revenue drivers and cost centers of your employer. Learn how to make a business case for technical issues. If you cannot communicate why refactoring your codebase from Python to Golang would positively impact topline metrics, no one will prioritize it.
5. Live lean and save for a rainy day.
The reality is the current set of layoffs and work stresses were the norm in the tech industry until 2015-22. We live in a competitive world and complaining on HN does nothing to help your material condition.
Twitter at the same time removed features to have fewer things to support. And didn't implement anything new (or really fix much) for ages. It's not the same service that was standing afterwards. And the "still standing" ignores the part where they started serving empty timelines, repeated messages from broken paging, broke 2fa for days, messed up whole continent access, etc. etc. They survived (and still had fewer problems than I expected), but it wasn't smooth at all - hardly a success too.
If success is losing half their revenue, reverting to revenue numbers from a decade ago, I gotta know what failure looks like. You might argue that the revenue losses aren't correlated to their headcount changes and probably make a good argument, but I mean... It's not a great one
That caused Apple, Coke, and many other large clients to stop advertising.
5 billion in 2021
4.4 billion in 2022 (When Elon made bid and took over company)
3.4 billion in 2023
2.6 billion in 2024
2.9 billion in 2025That said, I think you've left out the impact of interest rates and the end of the Zero Interest Rate Policy (ZIRP) on this. So much of the "growth above all else", "revenue and user count matters more than profit" mindset companies had over the last 10 years was because ZIRP incentivizes them to invest in riskier assets. If safe investments pay 1% a year that's only a 10.4% return 10 years later. If safe investments pay 5% a year that's a 62.8% return 10 years later.
When rates are low, investors are more willing to focus on a company's potential because their money isn't making a lot while sitting in the bank. When rates went up (in addition to everything you said) investors all of a sudden wanted to see profit, not revenue or user base numbers which means a lot of these companies had to pivot their strategy fast. All the perks and crazy moonshot projects get cut and only things that are profitable or have a clear path to profitability are kept.
If you look back, that's exactly why we saw things like companies throwing crazy money at things like the metaverse and crypto and then practically over night pull the plug on them.
The charts below are the fed funds rate and the number of SWE jobs from Indeed, both from the fed and you can see how they align.
> The reality is the current set of layoffs and work stresses were the norm in the tech industry until 2015-22. We live in a competitive world and complaining on HN does nothing to help your material condition.
I really fucking hate when people post this. It's one of those things that sounds substantive but it actually isn't. This is a social media forum, people express their opinions. Sometimes those opinions are negative about corporations or businesses. It's weird to tell people "STFU with your discussion on a discussion forum".
Cultural differences. Things like "saving face" / not being able to admit a lack of knowledge in Asian cultures, Americans that need to be coddled (the higher up, the more dumbed down execs want information because they insist on micromanaging - they try to have their cake and eat it at the same time), Germans being blunt and direct to the point it offends Americans, Americans unable to comprehend Europe has labor regulations including on overtime and on letting go of staff... if you just say, you hire a bunch of bodies somewhere else and expect that to work out, you end up screwed - and many did end up screwed. In both ways, by the way.
Output is good enough - much of Google, Amazon, Microsoft, Meta, Nvidia, Broadcom, and other tech companies backbone infra or core IP is already implemented and owned by product and engineering teams in Poland and India or by foreign nationals in the US on work visas (eg. PyTorch). And if middle managers cannot manage to maintain output when faced with those with cultural differences, we'll fire them and hire people who can.
This is why you see the trope of "Indian C-Suite means layoffs and offshoring" - it's not the C-Suite that makes this decision, it's boards that decided to do so and thus hired an Indian origin C-Suite to operationalize that strategy. It's the same reason why Taiwanese Americans were over-represented in Hardware Engineering C-Suite roles 10-20 years ago when "China Shock" began in hardware industries.
It became easier to hire Jans and Jagmeets after a large number of SWEs and middle-managers in tech who were on visas were given the option to either be laid off or relocate to the old country and open a GCC during the initial COVID recession. And I may as well hire Pawel and Param as Product or Engineering Directors in MTV or SF and have them fly out to the Prague, Warsaw, Bangalore, or Hyderabad office every couple weeks.
> Americans unable to comprehend Europe has labor regulations including on overtime and on letting go of staff...
That's Western Europe (think Germany, France).
Central and Eastern Europe (think Czechia, Poland, Romania) roll out the red carpet for us, and we pay 75th-90th percentile salaries in those markets (which usually ends up being in the $80K-130K TC range) meaning we get the cream of the cream.
Heck, Czechia and Poland have dedicated bureaucrats who work with us to solve regulatory issues and give several thousand dollar per year per head subsidizes when investing in building a GCC. It's the same with India as well.
I worked at Block for ~6.5 years up until 2024. This is mostly correct.
They were the first to market for portable CC readers, and segued that into "high tech" POS systems which, to be fair, were significantly better than the available alternatives at the time. But flashy hardware design and iPads isn't really a moat, and the company never developed a great muscle for launching other initiatives. The strategy was "omnibus" - trying to do everything for everyone and win on the ecosystem efficiencies...but when none of your products are particularly standout it's hard to get and keep customers.
CashApp being the notable exception, because they gave the founder carte blanche. It was effectively 2 different companies operating under the $SQ ticker. They even had their own interview process for internal transfers. Although ironically the engineering standards on the CashApp side of the fence were significantly sloppier than on the Square side...to the point where I stopped using CashApp and stopped recommending it to friends once I transferred to that org and saw how the sausage was made.
I think the additional wrinkle with AI is that it's having an impact, just not really in the way these execs are saying. Before ChatGPT, there was lots of speculative investment into SaaS-type products as companies looked for another hit. Now, though, I think there is a general sense that, except for AI, Internet tech (and lots of other tech) is fully mature. This huge amount of investment in "the next big tech" thing (again, ex-AI) is just over, and the transition happened pretty fast. Blockchain, NFTs, the metaverse, Alexa and other voice assistants, yada yada, were all ventures looking for something as big as, say, the rise of mobile, and they all failed and are getting killed basically simultaneously.
I think the scary thing going forward is that, over the past 25-30 years or so, tech provided a huge amount of the average wage growth, at least in the US. Even if AI doesn't result in huge employment reductions due to productivity gains, the number of high quality jobs in the AI space is just a lot smaller than, say, the overall Internet space. Lots of people have commented here how so many of these AI startups are just wrappers around the big models, and even previous hits are looking dicey now than the big model providers are pulling more stuff in house (and I say this as a previous Cursor subscriber who switched to Claude Code).
I'm curious what future batches of YCombinator will look like. Perhaps it's just a failure of my imagination, but it's really hard for me to think of a speculative tech startup that I think could be a big hit, and that's a huge change for me from, say, the 2005-2020 timeframe. Yeah, I can think of some AI ideas, but it's hard for me to think of things beyond "wrapper" projects on one hand and hugely capital intensive projects for training models on the other.
But this means the market for SaaS products is going to get hit hugely. If you can vibecode up a specific service for your specific requirement in a few days, why bother buying a SaaS product?
And, of course, if you can build a me-too SaaS product that imitates a successful competitor over a weekend, and then price it at 10% of their price, that's going to hit business models.
I think the SaaS startup gravy train is definitely over and done.
Personally, my sense is that there's a lot left to do in batteries + motors + LLMs. The drones in Ukraine could be smarter. Robot companions that can hold a conversation. Voice interfaces for robots generally [0]. Unfortunately, the people making all the batteries, motors, and increasingly the LLMs, are in China. So those of us stuck with idiot governments protecting their fossil-fuel donors are going to miss out on it.
[0] the sketch of two scots in a voice-controlled lift still resonates, though. There's probably still work to do here.
AI makes code "free" as in "free puppy".
And part of the problem that the SaaS solves is that "I have this thing that I need to do. I can probably do it in software, but I don't know how. Can I buy that software?". Which is now becoming "Can I get an LLM to do it?" instead.
Look I don’t like layoffs and I don’t want to come off as an apologist. I’ve been laid off from a wildly profitable company and I get that pain.
But I think at some point we do need to be honest that businesses want to give up on failed projects, and the lazy ones will do that through layoffs because tech has so much churn anyways. It’s in vogue to blame AI for these things. I doubt most of these CxOs think actually that AI will transform their business in the next few years, and I question how many even care about applying pressure to employees.
I don’t want to come off as an apologist for bad corporate behavior, because I think it’s bad, but sometimes I think they’re just taking the easy way out on corporate messaging for a not-crazy decision (of ending failed or bloated projects). As you alluded to, “maintenance mode” for a business just doesn’t need as many employees. 40% at once seems high, I’ll concede though.
Anyone who has counted on a vendor that went private or was bought by a rollup firm has felt this pain.
Better to do it all at once than repeated declines.
To this day I walk into the office each morning thinking today may be the day I get laid off. My wife doesn't think it's a healthy mentality, but I'm not sure I know another path of life.
This is to say at least it's done in one fell swoop. Repeated layoffs are certainly demoralizing.
I don’t get demoralized at all. I’ve had 10 jobs in 30 years. When a company decides or I decide that the deal of they give me money and I give them work doesn’t work for one of us - I move on.
And I found a job quickly with multiple offers after being Amazoned in 2023 and again in 2024
Why? It lets you plan your actions accordingly.
Unionize.
Besides that point, I would very much like to get paid over time for being on call. I would very much like a preplanned process that comes to layoffs rather than firing people at random. I would like paid paternity leave.
Always a classic HN post about the rockstar dev willing to fuck over their fellow workers so they can make a quick buck then feign upset over how meaningless their lives are because they devote so much time making capitalists more capital rather than bettering their community.
[1] https://www.bls.gov/ooh/computer-and-information-technology/...
a) Fewer companies taking a chance on people because the cost of firing has risen.
b) Lower productivity growth leading to lower wages in the long run because adversarial union restrictions lead to less dynamic companies.
Really, it sounds like what you want is the European system where employee protections are so strong that the tech industry is barely willing to hire and is crippled as a result. Layoffs suck but the alternative (turning hiring into a patronage system) is worse.
Still, all the bitcoin stuff, music, other side ventures, most of the international expansion, attempts to appeal to bigger businesses, the recent "focus local" vision, all hardly made a dent in the respective markets and I wouldn't be surprised if they lost money or are still losing money on most of those things.
I can make a lot of revenue selling $100 bills for $10. I'm not sure it'd "pan out".
[1] https://en.wikipedia.org/wiki/Instant_payment
[2] (widely attributed to Winston Churchill)
[3] https://enroll.zellepay.com/
[4] https://www.frbservices.org/financial-services/fednow/organi...
Schwab's accounts are backed by Chase. Zelle comes along for the ride.
I move thousands of dollars a month with Zelle, so I know it’s possible. My credit union allows me $3k/day, $8k/month. Chase Bank had similar limits before I left them.
[1] https://www.bankrate.com/banking/zelle-limits-at-top-banks/
These are not mutually exclusive. How does making my “own [work life] easier” not translate into “work more efficiently.”
Option 2) AI can just vibe code what block needs now, or maybe in a few years. Laying off talent makes sure there are people on the market to do the vibe coding, and that block will not be able to respond to widespread competitive pressure. They’re screwed and these layoffs make it worse.
Of course, they could realize they magically have 2-10x the engineering and organizational capabilities they used to and improve the product. They won’t because late stage capitalism only cares about weekly stock swings and graft so it can’t plan all the way to end of quarter anymore.
* Severance packages upfront because realistically that's what everyone worries about first.
* Reasoning second. I appreciate the one clean cut vs prolonged bleeding.
* Owning the decision and respecting the people that got you there. Opting for an awkward allhands vs breakup-via-text-message.
* Giving people a chance to say goodbye.
Not gonna go into strategic analysis of this, or Jack's leadership style in general.
But realistically, you can't pen a better (or, well, less bad) layoff announcement.
That's a false dichotomy, you could reduce headcount via attrition which is better in some ways.
There's also no reasoning on product impact. Is the strategy to cut products that aren't making money? Is the strategy to cut 40% across everyone because everyone can go faster?
> Owning the decision
Does it? It came across to me as an inevitability of AI, not "we over-hired". Layoffs are always a mis-management issue, because the opposite (hiring) is a management issue. If management failed to see where the market was going and now needs a different workforce, that's still a management issue.
> respecting the people that got you there
There's words, and there's money, and on these it's pretty good. But there's also an empathy with the experience they're about to go through and I'm not sure there's much of that here beyond the words. To do this well you'd need to think through what folks are about to go through and look for ways you can positively impact that beyond actions today. I've seen some companies do this better, helping teams get re-hired elsewhere, splitting off businesses to sell to other companies, incubating startups, there are lots of options. Hard, especially at this scale, but possible.
> But realistically, you can't pen a better (or, well, less bad) layoff announcement.
And this is the crux of my point, I really think you can. This was a good one, one of the better I've seen, but it's still within the realm of SV companies laying people off. In some companies, countries, industries, this would look very different, and better.
Or maybe like the US employer that gave everyone at the company a flat wage?
“Yall gonna get money and most yall fired. My bad woops”
@grok We're slashing the company from 10k to under 6k people because AI plus tiny teams now let us do the same work with way fewer bodies, and the CEO would rather gut half the staff in one brutal move than bleed out slowly over years.
I am curious why this got so popular, it really is the same thing, am I missing something? Is it because of elon/jack dynamics?
Yeah, you get 5 months of severance and a bunch of devices and such; but, does this CEO really think these employees will find new work in that time? In this job market?
If the profits are still up and growing, why on earth would you evict 40% of the company, to send them into this job market? Why not … try new industries, play around, try to become the next Mitsubishi or Samsung or General Electric. If you’ve got the manpower and talent, why not play with it and see if anything makes money. In-house startups with stable capital, all that.
This seems … wrong.
I just talked to a bunch of recruiters (we're hiring) and their main piece of advice was: The market is crazy. Move fast. We're seeing people getting jobs within days of starting to look, bailing on offers after signing because they got a better offer somewhere else, etc. 24 hours is the longest you can leave a candidate waiting. You have been warned
edit: I am in SFBA. Your reality may be different. People have spilled some 2 trillion dollars onto the area in the past 2 years. A lot of that is going to software engineers as everyone tries to shove AI down consumers' throats. Rents are up 60% in 12 months, which is not the sign of a cold employment market :)
Regardless, it's not like that was the only job I applied to. I had a policy of applying to at least ten jobs a day, so I applied to about ~1500 jobs, and literally all of them rejected me except for the one I have right now. I had about twenty other interviews (edit: 15, checked my calendar from last year), a few that got to late stages, and they didn't pan out [1].
I psychotically save money so I wasn't worried in any kind of existential sense, I could survive for years if I needed, but man I would have killed to be in a situation where I even had the opportunity to bail on an offer.
This has been the worst economy for software engineers I've seen in my ~15 year career. I am slightly optimistic that it will improve eventually but I suspect "eventually" might mean several more years.
[1] And one at a one of the world's largest bank (that my lawyer/mom has advised me not to name publicly) where my interviewers were potentially the most incompetent people I have ever talked to and who didn't seem to know what an atomic was in Java, and "corrected" my counter code with a mutex. And I put "corrected" in quotes, because what they corrected it to would deadlock. Morons.
I think recruiters will just carpet bomb emails out and then only respond like ten percent of the people that email them back.
I think there's MORe to GAiN from STAyiNg away from this deLicatE storY.
Sorry my keyboard acted up and I can't seem to delete that sentence.
https://www.citadelsecurities.com/news-and-insights/2026-glo...
Unless I'm getting whooshed now lol, but yeah the market here is just super hot because all the AI money sloshing around.
Need to tell more recruiters.
In the last three transitions I applied to a grand total of 5 companies.
Also, looking at the recruiter emails I've been getting, they've been ramping up over the last few months, and I'm back up to one or two cold emails per week.
But again, I'm fairly senior, and I have deep domain knowledge in a few key areas. I understand the market is brutal if you're early career or your knowledge isn't "T" shaped.
With my current job search I've got the sense that sf is once again the place to be. Everything else kind of sucks, lots went back on remote work.
and fwiw i dont know any swes struggling to find work personally
swe is so broad and in bubbles its hard to get an objective analysis
this tracker shows continuous improvement since 2023
What's not shown in a graph of job postings is the demand side. With all the layoffs, out of work college grads, people staying put in jobs they are unhappy with, etc., I'd wager that demand per job is still at a historically high level compared to what we have been accustomed to
To avoid laying them off in next year's job market.
Dripping a 10% cut every year for the next four years when you *know* that you're going to do it is cowardice.
For all Block knows, AI for coding kind of plateaus where it is now and there is a huge boom in software engineer hiring taking advantage of the new tech to produce even more/better features.
“General and administrative expenses increased by $68.1m ... The increase was primarily driven by … an in-person company event held in Q3 2025”
Betting the company on becoming a conglomerate is just not a great strategy. It is almost always smarter to focus on what you do best, "core competencies" in MBA-speak.
Positive EV bets are hard to come buy. There aren't an unlimited number of them.
We are no longer in a zero-interest rate environment, so I think those experiments are more costly than they were a few years go
Yes this sucks, but this mode of operation for our society was repeatedly chosen through centuries of experimentation. We all asked for this, literally.
Well - if "we" refers to the original selfish gene (à la Dawkins), then yes - modern capitalism has manifested as an emergent property of the core evolutionary principle. I suppose you could say that about virtually anything however...
Most people are making >50% of their income in RSUs.
some companies are in the position to go for moonshots and block hasn't panned out
The idea of a job being some task that needs to be done is being lost in favor of the view that a job is something you give 8 hours to in order to fill up your bank account every two weeks. It's becoming so detached from the concept of production/productivity that people literally start inadvertently talking past each other when they discuss things like layoffs or employment. I find it very common in AI jobloss discussions; the Citrini article over the weekend was subtly full of this variety of thinking. For instance, his prediction that corporate profits would rise while consumer spend dropped are literally incompatible realities, but a natural conclusion of the "the purpose of a job is to give people money" type of thought.
Incredibly interesting to see, but the social contract, or at least the perception of what it ought to be, is definitely shifting.
Or perhaps public doesn’t owe corporates bailouts when push comes to shove?
I know we have to balance inefficiency and optimal allocation of resources... but I agree it doesn't seem optimal for social wellbeing to remove people from their access to health and risking their ability to house and feed themselves without a financial need to do so (like Block going bankrupt).
Humans are violent, self-centered tribalists. What species are you referring to? Not homo sapiens.
i personally want products i purchase to be cheaper and i don't want to be paying for products that are costly simply because they are hiring people for "human wellbeing".
i would rather people work in productive places than just exist in a company for some reason.
two options
- the 4000 employees can still be employed in block - thats around $600,000,000 that goes into literally no value and this is price borne by us consumers
- or the 4000 employees get fired and work in different companies that actually require them so that we as consumers can actually buy more products
by choosing option 1, you not only accept that as consumers we pay more for the product, but also miss out on other valuable work the 4000 employees can do. no good economy runs this way.
I dispute that this is a fact. Maybe within a small group, but startups shouldn't be possible if masses of more cooperating people led to better outcomes. A large company should always win there and that does not happen.
> What is the point of organizing socially if not for the benefit of all society members?
We don't come anywhere close to this on a global scale. Most countries aren't this way on a national scale.
Stability means removal of volatility, which means to stay stable they end up becoming more generalised, rather than the laser focus a small team like a startup can have. That laser focus can work out when applied to the right problem at the right time, but is very much not a guarantee.
But I would think 5 months paid time before you have to go on state unemployment is significantly better than the WARN act minimum of 60 days of notice or pay or the alternative of a campaign to raise attrition. Looks like recent google/meta layoffs are 4 months, so it's 25% better than that. I always thought I wanted to get a package, but I recognize that I would probably not have been happy if it happened.
/s
Maybe it’s just my background, but I’m starting to feel that a lot of people in the tech industry have never learned empathy.
So does being dumped from a relationship. You might not be able to find another relationship in 6+ months. But I don't think people would seriously propose that people should therefore not be able to leave a relationship.
A lot of people would focus on the many obvious differences, and use those to deflect attention from the important similarity I was highlighting: That they are both things that ought to exist only so long as both parties want them to.
> In its fiscal fourth quarter, Block reported revenue of almost $6.3bn, in line with Wall Street expectations. Its earnings tumbled to 19 cents a share, owing to a $234mn hit — or 38 cents a share — on its bitcoin holdings.
(Don’t mention the bitcoin investment that’s in the shitter)
But these things happened: 1) Musk has shown that Twitter can operate with 5% (approximately?) of the workforce he inherited; 2) laying off a lot of people was seen as a sign that the company was in trouble, but not now because; 3) artificial intelligence makes point 2) not a semi-desperate move, but a forward-thinking adjustment to current and future technology development.
I've been out of work for almost a year now, after being laid off, and I think it's very unlikely that I'll ever return (not because of my choice but their choice) to work in the tech industry as a W2 employee. Oh well.
Also worth mentioning that a lot of Twitter's products are built on X.ai which has 1,200 core employees on Grok with 3,000+ on the Datacenter build-out side.
Is X profitable? I don't think the argument was that Twitter couldn't _operate_ with 5% of the workforce (i.e. skeleton sysadmin crew), the issue was whether Twitter could make money and remain a viable business.
It seems that Twitter is no longer a viable business (i.e. less advertising spend, decline in users - especially high-value advertiser targets who now spend more time on LinkedIn, etc).
> laying off a lot of people was seen as a sign that the company was in trouble, but not now
I agree that saying you are laying people off because of AI is a lovely narrative for failing companies!
I don't like layoffs, in particular when I am the one getting laid off (not at X), but the X experience, for a casual user like me, did not get worse, if it did, because there are way fewer people working at X. One may say, I don't like the algos, but that's not coming from a lack of engineers, it is a policy.
Is the site functional? Sure, I guess. I think the amount of traffic shrinking also has something to do with the viability with fewer engineers
The recommendation algorithm they implement is a choice they make, it is not that if they had more engineers they would deploy a “better” one.
Every recommendation algorithm is, in the end, “bad” in some way.
The TikTok algorithm was considered the non plus ultra among recommendation algos; now you cannot watch a video of a cat on TikTok for more than 5 seconds that the next 50 videos they serve you are of cats.
The Netflix recommendation algorithm has not shown something to me that I considered hidden but interesting in years. They just show you whatever they want to push, mostly (I worked there).
You buy a pan to cook steaks on Amazon and, for some reason, the algorithm recommends to buy it along with stroboscopic lights.
If that were the case, it would also be easy to hire hundreds more. With the confusing mix of X.ai, Grok, and SpaceX, I don't think anyone would notice.
X seems to be much more relevant to social and political debate than any other social media platform, which, despite a declining user base, makes it an extremely valuable tool for Musk and his circle.
It may seem like I'm defending or supporting Musk, but that's not my point. What I can say is that Musk made a huge bet when he substantially, even dramatically, reduced X's workforce, and I think he won that particular bet.
It regularly doesn't load, notifications break, and more.
I remember that for years people complained about DMs in Twitter being “broken” and without any search function.
The value in X is political favor for pushing propaganda.
They all seem quite disappointed, in the automatic rejection emails (mailboxes not monitored) they send me at least, that they had found other candidates who were a better fit for the position. It appears we are both disappointed.
Not all is lost, though. I am in the enviable position of having perfect health and decent savings.
I would limit the conversation to X, as it is the company that started the famous “you can do the same with 5% (or something like that) of the workforce” movement.
I don't think X is objectively a worse product now, in terms of its technical and technological aspects. This is different from saying that users were better/worse before, and the same goes for the algorithm or the type of information that is “pushed” on the platform.
Let's be honest: people and advertisers left X not because their product was unusable, had a bad UX/UI, etc., but for other non-technical reasons.
Do you have a portfolio or something you can share?
Someone can have negative character traits and we don’t have to pretend they are no longer skilled.
Why are companies seeing it purely in terms of "we can work with a smaller team so we must" and not "my existing team can do so much more"?
This is one way of making an all-in bet on AI.
>we're not going to just disappear people from slack and email and pretend they were never here. communication channels will stay open through thursday evening (pacific) so everyone can say goodbye properly, and share whatever you wish. i'll also be hosting a live video session to thank everyone at 3:35pm pacific. i know doing it this way might feel awkward. i'd rather it feel awkward and human than efficient and cold.
Well that's interesting, wonder if we'll actually get a proper accounting of which departments take which cuts.
If a small business needs to send a replacement widget to a customer in a foreign country, they label it "$0 value" (as it's a free replacement part) and mail it with a swipe of a corporate credit card.
If a large business needs to do the same thing, the sender asks the mail room, giving them a budget code and delivery address; the mail room contacts the widget designer for a HTS code, size and weight; then contacts their shipping broker for a quote; then contacts the finance department to raise a purchase order; the finance department contacts the budget code owner for spend approval; then raises a purchase order; then forwards it to the sender who forwards it to the post room who forwards it to the shipping broker who arrange a collection. Later the shipping broker will send the post room an invoice against the purchase order, which they'll send on to finance, who'll query the sender who'll approve paying the invoice.
> Even if the AI piece isn't really true - smaller flatter teams will move faster anyway.
Quite possibly - but you have to remember to remove the bureaucracy, not just remove the people who operate the bureaucracy. If you try to do the large business process with the small business team, it'll be even slower.
Once projects get bigger they need more devs and also move slower.
Put a team of 1-3 devs on MS Word and see how fast they move...
[Full credits to wikipedia]: https://en.wikipedia.org/wiki/Star_Division (The company behind what's gonna be essentially StarOffice/Later OpenOffice/Libreoffice given Libreoffice is a fork of OpenOffice)
Star Division was a German software company best known for developing StarOffice, a proprietary office suite. The company was founded in 1985 by 16-year-old Marco Börries in Lüneburg, and initially operated as a small startup. Its first product was StarWriter, a word processor that later evolved into the StarOffice suite.
Their number of employees by the late 1997/1990's from the wiki article suggests 170. They/StarOffice achieved over 25 million sales worldwide and held an estimated 25% share of the office suite market in Germany by the late 1990s
There aren't many true MSword alternatives for what its worth but I found a gnome project which is interesting from alternativeto https://gitlab.gnome.org/World/AbiWord/-/project_members
There seem to be 5 main members (I am not counting the Gitlab Admin and administrator)
Interestingly, If I remember correctly, I saw Alexandar Franke in here, I have actually talked to alexandar franke a long time ago on matrix back when I used to use fractal. It was definitely a fun surprise to see him in this project as well.
Aside from that, I think the problem with MS word to me feels like it tried to copy the features of previous word processors including quirks and now anything which wants to be MS word competitor is sometimes forced to copy these quirks as well which to me feels like the stressful cause for the reason why we don't see too many new approaches within this space (in my limited opinion)
So deeply ironic considering he claims he’s doing this because AI can do the jobs these people did.
These billionaires will learn one day that removing humans doesn’t stop at the bottom layer. It’ll continue to happen at layers above until their own position starts to be put into question. They’ll realize those people who are removed due to AI taking their jobs still need to put food on their tables. It’ll take time, but ultimately there are only so many ways that can go. The answer will be extreme taxation on the billionaires.
i.e. we finally decided to audit head count from post covid-era.
> paired with smaller and flatter teams
i.e. management was axed
I have 100 people that can now do the work of 200 people thanks to a new tool.
How is the logical response to fire half of them and bring my productivity back to where it was before?
Presumably, because some of these areas are cost centers versus profit generating.
we're already seeing that the intelligence tools we’re creating and using, paired with smaller and flatter teams, are enabling a new way of working which fundamentally changes what it means to build and run a company. and that's accelerating rapidly.
Claiming than a small group with AI can accomplish more than a large group with AI doesn’t make sense.
More likely the company doesn’t have enough work for the large group.
They grew to 11000
Now they’re going to shrink to 6000
The whiplash from ZIRP days to whatever AI cost restructuring happening today is massive
I think the potential for productivity is there with AI, but this size of a cut based on speculation made no sense. This is actually reasonable in this light and is probably for the best. I'll be curious to see if any employees, former or otherwise talk about it
and the best part is that when others follow, ZIRP will be back.
this is going to be a proper mess.
Along the same lines though, txt spk to friends is a) far lower impact with the smaller audience, and b) communicates other factors such as what device you're on or how close you are to someone, so this is not me just hating on bad grammar.
In my country, this action would be literally illegal.
Even in countries where it isn’t, it feels highly immoral. “I’m not in any kind of pressure to do this but I’m choosing to shed the people who created my wealth for greater personal gain”.
Increasing the cost to fire, increases the cost to hire.
No need to turn it into a dick measuring context, we have plenty of flaws of our own.
Just pointing out that legal or not, under most morals systems, loudly proclaiming that you’re willing to screw your people for no clear necessity will get you socially ostracized.
Yes, which is why it’s not helpful to bring up a completely different economic system with an unfamiliar culture.
Why are you saying this in the next sentence:
> yet we live longer and with higher quality of life
Sure, we agree there. It’s not like needing profitability is a weird quirk of the American system. I am not criticizing the layoffs, but the layoffs while mentioning business is booming and they have no reasons forcing their hand.
I’m curious about your point of view, would you applaud and support your employer taking this attitude? Firing half the workers while agreeing that there is no pressure to let anyone go looks good to you?
You can manage your company just fine, by not overshooting your hiring by 2x if workers were anctually unneeded for example.
They had to go through a process extensively justifying losses (mostly that certain jobs were no longer relevant as they were pre-digital workforce), negotiate with unions and offer voluntary leaving conditions.
The resulting offer was good enough that more workers applied to be fired than were necesssary. For context, the deal was basically to pay them 70% of their current salary from the dismissal moment until their retirement at 63.
And their head of product claimed that X only has around 30 FT employees apparently working on it, so it's much more than 80% since then.
https://www.ndtv.com/feature/x-head-of-product-claims-compan...
We're about to see a lot of public SAAS companies do the same and rebrand as "AI" first
I hope this gets drilled into the heads of everyone who sells their labor. The company is profitable, and Jack could have kept 4000 people employed with no difference in outcome, instead, he chose this.
assuming $150,000 average salary thats around $600,000 totally so that increases the yearly profit by about 30%.
did he suggest no difference in outcome in terms of profits?
Everything I said was based off of jack's post, as I quoted it. If you take issue with the non-specificity ot think he was being less than honest - take it up with jack.
>>We're three years into the ChatGPT revolution now and so far the main observable impact on the craft that I care about is that I can build more ambitious things.
>I think you refuse to extrapolate the obvious consequences and have forgotten (if you ever knew) how it's like to be in trenches. You put on the horse blinders of 'easy to build' on the left and 'so much fun' on the right and happily trot on, while the wolves of white collar job automation are closing in for the middle class.
>You believe that we'll all become cyborg centaurs, while the managers believe we'll all become redundant. You think people will care about the sideslop everyone will build, not seeing that 'everyone will build' means 'no one will care'. Worse, means no one will buy (knowledge| skill|creation).
>Indeed we have not tipped over into the abyss, but we're teetering and the wind is picking up. It's not the end times, it's not AGI, it doesn't have to be AGI to wreck great damage on the economy, our craft and, ultimately, our way of life and our minds.
>And the wind is picking up, faster and faster.
AI will get better so much faster than you can adapt. One day you're happily vibe coding your 50th app, having other agents do your work for you. The next, you're worse than AI and you're redundant, and the clock is now ticking on your own head. This whole thing has shown that orgs don't care how the work gets done. If it's done by a human, cool. If it's done faster by an AI at a satisfactory level, even better.
Soon, though, the human won't be needed in that loop.
How do you make yourself useful here? What defense do software engineers even have? We can run alongside AI, try to outrun it, but it's just about futile. I work with junior devs at work and Claude is easier to instruct than them, and produces better code. In some ways it's more pleasant to work with, too.
This isn't really me shitting on the juniors so much as trying to raise how fucked we actually are. Sorta just feels like we're in this phase of pretending it's all happy as a coping mechanism for the future pain.
If you don't use AI you'll fall behind. If you do, you're accelerating your own redundancy.
I wouldn't consider myself a champion for AI. If you read my comment history you'll see that. I don't preach its wonders or pretend that we're all happy-fluffy in this world of ours. I mostly write my own code, use AI for review and to handle the trivial boring bits. I do use AI to build random tools I'd never want to take time away from "real" work to build, like helper scripts, nice TUIs for manual processes, etc. I do recognise the irony though.
I guess factory workers felt it when robots started appearing, and there are many other similar examples of tech eating entire classes of worker. Except we're so deep in this coding rabbit hole that I dunno where else we end up.
If all you know is code, where do you go?
What I don’t understand is why. There’s a natural churn at each company. Of course it’s not 40%, but probably 4-5% per year, but I doubt the company freezes hiring and they are not pressured to do this.
Interesting that this is your takeaway; it seems that this is effectively an investor-friendly way to admit that Block hired too many people over the course of the pandemic and doesn't necessarily have obvious expansion/growth (that would require people to write more software) on the roadmap.
"Oh the business isn't going too well so we need to lay people off" - said no CEO ever, but "AI go brrrr" makes investors happy!
Society provides support to this kind of decision, it's obvious why it happens.
And nobody really believes this whole "we got too efficient" so now we don't need 40% of our company anymore.
I reckon this move is related to bitcoin doing poorly. A LOT of their revenue is bitcoin related and I reckon they realized they're going to have an absolute stinker of a Q1 '26 result...
I had to look this up - in the last 12 months total revenue was ~24 billion of which ~8.5 billion was from the Bitcoin "ecosystem"! Truly bizzare to stake your company on this...
https://d18rn0p25nwr6d.cloudfront.net/CIK-0001512673/55ca61a...
Now some here are about to experience a repeat of the years 2000 and 2008 put together.
"Thanks to LLMs, each worker can do twice the work they could before. Naturally we are firing half the company because ... business is good and ... too much productivity is bad?"
this is an incorrect take. The company needs a certain amount of productivity at each point.
If not, how would you explain that they had only 10,000 employees and not 20,000? They could still remain profitable.
LLM's increased productivity and each person could do approximately 20% more work so it follows that they need fewer people. If not, they should have had 12,000 to begin with.
Simple, 1000+ salaries > 10000 x100$/m Claude seats.
> they should have had 12,000 to begin with
This is how successful growing companies work. They hire as many people as they can afford. Those people bring in more money to hire more people, and repeat.
A successful growing company has more opportunity than resources.
Reducing resources while also claiming to have un-captured opportunity makes no sense
Nailed it
Um, no?
Imagine you run a mowing service with 4 employees. Suddenly 2 more people volunteer to mow yard for your company for free!
Is your reaction to fire two of the paid employees and keep mowing the same number of yards (with reduced payroll costs), or to expand the business to mow more yards?
Which of those responses feels more in line with a "strong and growing" business that is "continuing to support more customers" and has "improving profitability"?
It is a productivity multiplier at least for now.
There’s proof of tech firms engaging in explicit collusion back in the 00’s.
If they can organize employees to make more money, they will. But they can't and admitted it.
We see more and more people claiming they are so much more productive thanks to coding agents, big tech CEOs driving the use of AI like crazy, pundits anticipating rise of unemployment. Personally, I feel that productivity gains are overrated, but still, I'm pretty worried to lose my job in the near future. I'm saving aggressively.
No, fuck the investors. Fuck the entities causing these decisions to be more common. Extra-fuck the ever-more-obvious push for profit over literally anything else, including ethics, morals, and humanity. If you're an investor causing this shit to happen, fuck you.
Somehow this makes me feel that this org is already dead, and that this is just gonna accelerate it.
Sounds like the perfect setup to start your own company!
Coming soon - 4000 new vibe coded agentic AI harnesses.
In some ways this isn't daring, future looking leadership... it's much more lazy leadership that took a while to adjust to market demands.
I wonder if this is the beginning of a new wave of layoffs across the industry like we had in 2022.
I always found the quality argument strange; what software are these people using that makes them think quality is a high priority?
I expect to start hearing about more big riffs soon. :/
- the company thrives on long term projects that seem to fizzle out as engineers get frustrated and leave
- there are way too many MBAs and finance people now compared to the early years where building was prioritized.
- jack is only doing part time at Block, early days he was around to chat and work with varying levels of hands on
- they've overhired and over-committed to losing projects, worst of all they've de-prioritized projects that were pretty innovative because traction wasn't there quick enough for them to justify them, e.g. terminal, POS specifically for restaurants, localization for EU
- they operate on docs and in the time of AI, the workforce is inundated with slop
- also, I hate that jack can't be bothered to capitalize anything like it's cool. come on man, you're firing 4000 people, not tweeting memes
I think this is pretty agreeable, spanning layoffs into a monthly/quarterly "Hunger Games" is very damaging to employee morale.
If AI really improves efficiency and allows the company's employees to produce more, better products faster and thus increase the competitiveness of a company... then why does said company fire (half of!) its staff instead of, well, producing more, better products faster, thus increasing its competitiveness?
Am I naive or is AI a lie when marked as a cause?
Why is it that us employees are gaslighted with the FOMO of "if you don't adopt AI to produce more, then you'll be replaced by employees who do", and why do these executives don't feel "if you fire half of your employees for whatever reason, you'll be outcompeted by companies who... simply didn't?"
That means 50% of current headcount now has the same productivity as 100%
Now we calculate:
A = OPEX costs cuts by firing 50% of personal
B = Profit increase by the AI 50% productivity increase while not firing anyone
if A>B, reduce headcount
if B>A, reduce headcount and then increase workload on remaining employees until profits increase
Probably because this is not Block's business strategy. If they could do this, then they would...
The future rocks
2. Will other tech firms consider such large layoffs in the near future?
holy moly
Might be a small thing (no pun intended), but it irks me.
I wonder if he writes his legal letters and letters to clients/investors like this, or does he have more respect for them?
The overarching risk, imo, is America turning against tech and its leaders / billionaires. I think this is slowly happening. And why not, if the People decide that tech is not bringing good things to our modern society anymore, that should be respected.
Would the top comments have been questioning it, telling the CEO what he should have done instead, worrying about how hard it would be for those people in today's economy?
Or how about your revenue lines are in retail and peer-to-peer finances, primarily for small-to-medium sized businesses and low-to-mid income individuals, primarily in the US market, all of which are struggling from tariffs and economic slowdown in their brackets.
Nah...definitely the AI.
Assuming the premise of profitability and a sound business then this sounds like a failure of product if anything. It just doesn't follow for me that when you see more productive teams the immediate answer is that you need less people. Especially for silicon valley types this seems antithetical to scaling.
Thinking of it in two ways
- Yes you could (in theory but I still argue not 100%) cut workforce and have a smaller # of people do the work that everyone else was doing
Or
- You could keep your people, who are ostensibly more productive with AI, and get even more work done
Why would you ever choose the first?
If AI tools really are a significant multiplier to productivity, companies should be hiring more people to take advantage of that multiplier.
If you suddenly have the ability to get more output per dollar spent, a healthy business should respond by spending more dollars, not spending less to keep output the same.
> our business is strong. gross profit continues to grow, we continue to serve more and more customers
The implied claim is that they have more work to do but need fewer people to do the extra work effectively
at the previous productivity it was 10,000 employees. not 10,001 nor 9,999.
at the current productivity it is 6,000.
why are you so sure that the 6,001th employee can increase profits but not the 10,001th employee before AI?
- if yes, then why didn't they hire more employees?
- if no, then isn't it obvious that they don't need more than 6,000 employees who are approximately 20% more productive? if the 6,001th employee can add profit then surely 10,001th could've also added right?
1. companies that are not doing well (slow growth, losing to competition etc) or are in a monopoly and are under pressure to save in the short term are going to use the added productivity to reduce their opex
2. companies that are doing well (growth, in competitive markets) will get even more work done and can't hire enough people
my hunch is block is not doing as well as they seem to be
my mentor was on the chopping block too.
block btw now makes most of its money on bitcoin transactions not software
I don't buy anything this weirdo says.
Please don't post sneering comments on HN. The guidelines make it clear we're trying for something better here. https://news.ycombinator.com/newsguidelines.html
Lack of caps really grinds on you by the end.
Anyway not unexpected.
One company I worked for did this. It felt weird to everyone. But they did give a slightly better severance to those that stuck out their contracts so it worked out slightly better for them.
For some reason he deliberately avoids using the word 'artificial' here.
Square’s ecosystem is expected to contribute $1.77 billion, while Cash App is expected to provide $58.3 million to transaction revenues.Come on now, it's not going to be the only round.
From New Yorker profile: “His goal… is… by making information freer, he hopes to make the world fairer, kinder, and nicer.”
Where he also writes, “I definitely feel the most fundamental issue is economic equality.”
But hey, the stock is up 25%!
EDIT: I guess if it comes with 300% raise I'd pause for a bit to think about it, but otherwise absolutely not.
They're cutting 40% (edit: the post actually says "nearly half") of the workforce (4k out of 10k). That's huge.
The severance is 20 weeks of pay + 1 week per year of tenure, stock vesting through May, 6 months of healthcare, their corporate devices, and $5k cash.
This was mostly born out of counter signalling the businesses that valued serious people over competent people in the 20th century.
But, like with all things, the pendulum has swung too far in the opposite direction. I believe the next wave of tech countersignalling will be people who actually do take themselves seriously, maybe even dress in suits, etc..
also you're fired
No matter what he wrote, it was going to be insulting.
Maybe he should have had AI fix up the grammar/spelling for him...
Once again, this is "AGI" in it's most direct and absolute version with zero fluff.
I unfortunately predicted more layoffs will occur back in 2025 [0] and I see only but acceleration on this.
Given it’s an ambiguous term, sure. But I don’t think a better collaborative AI is what anyone imagined when we said AGI years ago.
> Given it’s an ambiguous term, sure. But I don’t think a better collaborative AI is what anyone imagined when we said AGI years ago.
He scare-quoted AGI. I think what he means is we won't experience AGI as some kind of utopia of abundance (which is how it is hyped to us), we will experience as massive and brutal layoffs.
Actual AGI will be worse. If Block had that, Dorsey wouldn't be laying off 40%, he'd probably lay off 80% or more.