Ask HN: Apple locked me out of the developer program for a technical error
2 points
1 hour ago
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| HN
I recently tried to verify my identity to enroll in the Apple Developer program, but the Developer app kept giving me errors like "Your identity couldn't be verified because the image you submitted is unclear or obscured." or "The photo of your ID didn't upload."

After about four attempts, I was locked out and not able to attempt to enroll through the Developer app anymore. I tried to enroll by browser instead, but that now also says "Your enrollment in the Apple Developer Program could not be completed at this time.".

So I emailed Apple Developer Support and they replied:

> After reviewing your account details, it looks like we can’t verify your identity with the Apple Developer app or provide further assistance with the Apple Account for Apple developer programs.

So am I screwed for life? Am I now unable to publish on the App Store or sign apps for distribution ever, just because of some stupid technical problem?

Are there any other channels I can try to use to get this resolved? It sounds like I could've been able to get help with the verification, IF I had asked before my account got locked out, but now support is refusing to help me because I was too persistent?

Any help/advice appreciated. Thank you

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