Elevated Errors in Claude.ai
48 points
2 hours ago
| 12 comments
| status.claude.com
| HN
siliconc0w
55 minutes ago
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They need to keep an emergency backup Claude to fix the production Claude when it goes down.

(More seriously I wonder if they'd consider using Openai or Gemini for this purpose)

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bashtoni
50 minutes ago
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Opus and Sonnet are still working fine in AWS Bedrock (and probably Google Vertex), so they genuinely do have an emergency backup Claude they can use.
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codegladiator
35 minutes ago
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Isnt bedrock and vertex pass thru to anthropic servers ? I didnt know aws/google are deploying the actual models
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etothet
15 minutes ago
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AWS actually hosts the models. Security & isolation is part of the proposed value proposition for people and organizations that need to care about that sort of stuff.

It also allows for consolidated billing, more control over usage, being able to switch between providers and models easily, and more.

I typically don’t use Bedrock, but when I have it’s been fine. You can even use Claude Code with a Bedrock API key if you prefer

https://docs.aws.amazon.com/bedrock/latest/userguide/what-is...

https://code.claude.com/docs/en/amazon-bedrock

(I am not affiliated with AWS in any way. I’m just a user stuck in their ecosystem!)

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killingtime74
6 minutes ago
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Maybe they can use the ultimate backup...human programmers!
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anonnona8878
46 minutes ago
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keeps going down. One more time and I'm moving to Codex. Or hell, I better go back to using my actual brain and coding, god forbid. Fml.
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tvink
20 minutes ago
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You'll be back :)
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upmind
1 hour ago
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Jarred (from Bun) said that a lot of the errors are being of how much they've scaled in users recently (i.e., the flock that came from OpenAI)
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fred_is_fred
1 hour ago
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The first scaling event was after their highly successful Super Bowl ad and the second was being on the right side of history over the weekend.
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dilyevsky
54 minutes ago
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this has been an issue for years at this point... other labs are hardly any better tho
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iso-logi
46 minutes ago
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I switched from OpenAI to Anthropic over the weekend due to the OpenAI fiasco.

I haven't been using the service long enough to comment on the quality of the responses/code generation, although the outages are really quite impactful.

I feel like half of my attempted times using Claude have been met with an Error or Outage, meanwhile the usage limits seem quite intense on Claude Code. I asked Claude to make a website to search a database. It took about 6 minutes for Claude to make it, meanwhile it used 60% of my 4h quota window. I wasn't able to re-find it past asking it to make some basic font changes until I became limited. Under 30 minutes and my entire 4 hour window was used up.

Meanwhile with ChatGPT Codex, a multi-hour coding session would still have 20%+ available at the end of the 4/5 hour window.

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tvink
15 minutes ago
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You're not wrong, for sufficient simple cases it's at a disadvantage. But once things get complicated, it wins by being the only thing that you can get to work without going insane.

And yeah, any serious use completely assumes a Max sub.

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thekid314
33 minutes ago
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Yeah, the influx of people is disrupting my work, but it brings me joy to witness OpenAI’s decline in consumer support. So much for their Jonny Ive product, whatever it was.
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camillomiller
32 minutes ago
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I am so baffled that someone with the stature of Jony Ive fell pray to scam Altman empty promises. I would have expected much more of him.
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chihuahua
2 minutes ago
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Altman put all of his attribute points on lying.
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rosquillas
36 minutes ago
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I'm basing my next projects on the ability of Claude code to write code for me. This disruptions are scary.
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kshacker
1 hour ago
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I was having an extended incognito chat with claude.ai, and then it stopped responding. I saved the transcript in a notepad and checked in another tab whether it was down. i wonder if the incognito session is gone, and whether by reposting it i can resurrect it. I have done so with Gemini but there it has codes like "Gemini said", which I do not see here. If anyone knows that, appreciate a solution.
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himata4113
35 minutes ago
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Seems to be the biggest outage yet. Might be related to power loss events in UAE timing is suspicious as more datacenters appear to be hit.
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kshacker
18 minutes ago
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If you look at their status page, something has been bubbling for the past week

https://status.claude.com

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himata4113
6 minutes ago
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Never noticed it being outright down like this except for today (and yesterday), never had actual downtime except for few failed requests that worked after a retry which coincides with AWS datacenters going offline.
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lelanthran
20 minutes ago
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> Might be related to power loss events in UAE timing is suspicious as more datacenters appear to be hit.

More datacenters? I thought it was just one.

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himata4113
19 minutes ago
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The strikes are actually still ongoing afaik.
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kube-system
15 minutes ago
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A not particularly large AWS region on the other side of the world? Doubt it.
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cbracketdash
38 minutes ago
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Already made the switch back to Codex :-)
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tayo42
59 minutes ago
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Who fixes the Ai when the Ai is down? Semi serious since they're pretty big on not writing code?
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kube-system
1 minute ago
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The same guy who used to fix stack overflow, presumably
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brookst
3 minutes ago
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Most ops fixes don’t involve writing code though.
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rvz
2 hours ago
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“98.92 % uptime” is horrendous and unacceptable.

Only one 9 of availability means you are seriously unreliable.

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fred_is_fred
1 hour ago
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There are 2 9s in 98.92.
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cronelius
1 hour ago
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well actually since 1 == 0.999999… and 98.82 is 98.91999999… there are an infinite number of 9s
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cr125rider
56 minutes ago
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“Wait you mean sequential 9s!? Here I was waiting for just the right time to turn it back on…”
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brookst
2 minutes ago
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I’m very proud of our 0.999999% uptime. Six nines!
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Tadpole9181
49 minutes ago
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Oh come on guys, this one is at least funny.
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kelvinjps10
48 minutes ago
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But code is solved?
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