Apple's MacBook Neo makes repairs easier and cheaper than other MacBooks
89 points
2 hours ago
| 11 comments
| arstechnica.com
| HN
Someone1234
1 hour ago
[-]
I just want to link this teardown; it is a suitable companion to this article:

https://www.youtube.com/watch?v=5k7Lv7f-5CQ

On a rational level it isn't surprising that the "compute" part is so small, given its origins, but for some reason it still caught me by surprised seeing something barely larger than a Raspberry Pi.

But, yeah, this thing is crazy modular. I particularly want to call out how trivial it is to replace the ports, given how common of a failure point they are. With the keyboard/monitor being more involved, but absolutely still approachable.

I believe he finds just a single piece of light adhesive keeping a cable in place, everything else (inc. the battery) is screws only.

reply
ggreer
1 hour ago
[-]
It looks like it's still bigger than the logic board on the 12" MacBook from 2015.[1]

I really wish Apple would resurrect that form factor, as every other MacBook since has seemed bulky in comparison. Thanks to OpenCore Legacy Patcher[2], I still haven't gotten a newer mac. With a modern M series chip, it wouldn't have such rough tradeoffs in battery life and performance. I'd definitely buy it.

1. See step 11 on https://www.ifixit.com/Teardown/Retina+MacBook+2015+Teardown...

2. https://github.com/dortania/OpenCore-Legacy-Patcher

reply
Eric_WVGG
2 minutes ago
[-]
I just helped a friend replace her eleven year old 11" Macbook Air with a new M4 Air.

her review: “this thing is HUGE :( :P ”

reply
46493168
28 minutes ago
[-]
What version of MacOS are you running on yours? I have a 2017, 16GB, 1.7ghz and it's DOG slow on Ventura, even with reduce motion and reduce transparency. I have considered downgrading just to see if there's improvement.
reply
ggreer
8 minutes ago
[-]
I'm on Sequoia (v15.7.4). I have the original 2015 model (1.1Ghz Core M-5Y31, 8GB of RAM). It's a little slow, but fine for what I use it for (web browser, syncing music/photos to/from my phone, simple coding tasks). My main gripe is the battery only has 60% of its original capacity. Apple won't replace the battery, and doing it yourself is pretty tricky. At some point it'll break or no longer get security updates, and then I'll probably get a MacBook Air.

If you're using OpenCore Patcher, it's important to install the root patches to enable graphics acceleration. Otherwise it'll be ridiculously slow.

reply
simonh
25 minutes ago
[-]
The Neo actually has similar dimensions to the 12” overall, though not as tapered. That’s possible because it has a much slimmer bezel. The Neo is about a third heavier though.
reply
jeffbee
28 minutes ago
[-]
It seems like a normal-sized motherboard? For comparison here is the ifixit teardown of a PixelBook Go (happens to be the laptop I am using right now). https://guide-images.cdn.ifixit.com/igi/LT6YEIeE1Svh4WCk.hug...
reply
ajay-b
12 minutes ago
[-]
This is really good to read. I hung on to my 2012 MBP for the replaceable battery, hard drive, and memory far longer than I wanted to. It's great having a thinner machine, but repairability - really extending its longevity - will always be a huge selling point for me. I have bitterly disliked the idea of "disposable technology."
reply
drooopy
1 hour ago
[-]
This is probably going to be my new laptop next year if it gets the A19 Pro with 12 GB of RAM.
reply
intrasight
23 minutes ago
[-]
This one will be my new laptop this year, and I'll then see what happens next year.
reply
etchalon
1 hour ago
[-]
I'd bet these things are going to be on a two-year upgrade cycle, instead of yearly. Will be super happy to be proven wrong.
reply
ErneX
23 minutes ago
[-]
They released the 17e a year after 16e so there’s hope.
reply
cwoolfe
50 minutes ago
[-]
Repairability and cost are key for the education market. Apple sold iPads into this space for awhile but there's been pushback and talk of going to chromebooks. Seems like they are positioning Neo for this segment as well.
reply
intrasight
25 minutes ago
[-]
I am WAY out of school and I still care about repairability and cost ;)
reply
0xDEFACED
2 hours ago
[-]
i sure hope so if apple intends to sell these things to school divisions. the levels of abuse i witnessed students dishing out to their chromebooks when i was a teacher was shocking to say the least
reply
needSomeCoffee
1 hour ago
[-]
Wow. Beautiful engineering. Please, please Apple use this ethos for all future major laptop re-designs e.g. MBA & MBP.
reply
euroderf
22 minutes ago
[-]
Is the Neo in a price range where it could be attached to a robot chassis as its processsor and UI ? Connectivity, video, audio, status display, even a Max Headroom. USB-C plug-n-go.
reply
edhelas
18 minutes ago
[-]
So basically they are trying to reach what Lenovo and others are doing for years.

Nice Apple. That's good :)

reply
oybng
1 hour ago
[-]
Just 20 steps and 18 screws to replace a battery, easy!
reply
tpmoney
16 minutes ago
[-]
The guy in the linked video up thread tore the whole computer down in 6 minutes. I'm pretty sure most people can manage to find 12 minutes out of their life every 5 years to replace the battery if they want. But if that is too arduous, you can pay Apple to do it for you for a mere $149, with the battery included in that price. Given that a comparable battery from iFixit will cost you $80-$100, that's just ~$50 to have someone save you the hassle of having to remove 18 screws from your laptop every 5 years.
reply
charcircuit
11 minutes ago
[-]
The MacBook Neo has a rechargeable battery. By the time the battery goes bad from too many charge cycles people will want to upgrade to a newer one.
reply
SoKamil
57 minutes ago
[-]
But no adhesive under the battery. That’s huge.
reply
throw737458t8t8
34 minutes ago
[-]
And xray, microscope and soldering station to replace ssd.
reply
Clamchop
40 minutes ago
[-]
I mean, yes, it is easy. No adhesive and just a couple of clips on the case. You could replace the battery in 20 minutes with little anxiety that you're going to cause damage getting to it.
reply
crooked-v
49 minutes ago
[-]
As it turns out, once battery life hits a certain baseline, people prefer devices where the battery is harder to replace but larger over devices where the battery is hot-swappable but smaller.
reply
newsclues
1 hour ago
[-]
I'm not sure if it's possible, but an aftermarket battery with closer to the MB Airs KW/h specs would be a very interesting modification.

The repairability seems to be interesting especially if it leads to framework style upgradability (logic boards, not the ports).

reply
pfortuny
20 minutes ago
[-]
FYI: KWh (it is a product).
reply
jajuuka
12 minutes ago
[-]
I'd bet dollars to donuts that it either treats any battery connection like the stock battery or it fails over to a run like crap mode like third party batteries in their phones.
reply
entropicdrifter
2 hours ago
[-]
I feel like "most repairable macbook" is a bit like saying "most edible dirt". While it's good that there's progress, it's pretty telling that they need to only compare it within the same company's products.
reply
Someone1234
1 hour ago
[-]
I'd suggest you watch a teardown video. The Neo is absurdly repairable compared to just about anything in its category. It is extremely modular, and uses screws.
reply
ProllyInfamous
18 minutes ago
[-]
Repairability examples:

modular USB ports; battery sans glue; trackpad

Twenty years ago, I worked part-time in a laptop repair facility for a large educational institution; this computer would have been a godsend (e.g. the first MacBooks had hundreds of screws, plastic everywhere).

reply
edhelas
16 minutes ago
[-]
Wow screws. Crazy. So the industry standard for many years. But I guess it's Different™ this time.
reply
lallysingh
49 minutes ago
[-]
Yeah, I mean I'm looking at frameworks/thinkpads on one side and chromebooks on the other. Not charging up to $440 (!) for a keyboard isn't a great act of engineering or generosity. This has been ridiculous for a very, very long time. Being less ridiculous isn't worth celebrating. The goal markers have moved so damned much.

Compare to a thinkpad keyboard FRU. They have fluid drains and still cost $99 for a top-end laptop. My daughter's chromebook keyboard replacement at school was $16.

reply
tpmoney
4 minutes ago
[-]
> This has been ridiculous for a very, very long time. Being less ridiculous isn't worth celebrating.

So what I'm hearing is you don't want Apple to make their computers more repairable? Think of this like training a dog. My dog can open the cabinet in the kitchen on their own, pull out a specific requested item, close the door again and bring the item to me from anywhere in my house. Opening a door is just tugging on something, bringing something to me is just fetch, closing a door is just pushing with its nose. If I went into the training of this with the attitude of "oh wow, you pulled the door open" or "oh wow, you fetched the thing" and didn't reward my dog for doing those simple pieces because "any good dog can tug on a rope or fetch a ball", then my dog would never have gotten to the point of doing all of those things in a repeatable complex sequence that serves a useful purpose. Instead every part of it that my dog got right, they got all sorts of praise and rewards. And so once I started asking more, my dog eagerly tried to do those things because they knew if they did what I wanted, they could get the things they wanted.

Train your companies the same way. Give them the positive PR and praise they're looking for when they do the things you want them to do. You'll get them to do what you want a lot faster if they have an actual incentive to do it.

reply
0_____0
1 hour ago
[-]
I've replaced a battery, screen, hinges on a macbook (2015). Did they get considerably worse at repairability after that? Because while there were a fair number of steps, it's not like they required exotic techniques to pull off.
reply
Rebelgecko
1 hour ago
[-]
Yes
reply
shrubble
1 hour ago
[-]
Yes they did. Reminder: your experience is 11 years ago and several Intel and ARM generations old. Also it’s more than $3 Trillion in revenue ago.
reply
ceejayoz
1 hour ago
[-]
They’ve gotten largely more repairable since then, including adhesives you can electrically debond.
reply
malmeloo
59 minutes ago
[-]
That's a relatively recent development. Repairability has been very poor for quite a while, but now they're finally starting to improve the situation somewhat.
reply
the_biot
58 minutes ago
[-]
...electrically debond, are you serious? More details please, this sounds very interesting.
reply
05
38 minutes ago
[-]
reply