Have a fucking website
639 points
10 hours ago
| 71 comments
| otherstrangeness.com
| HN
Arainach
9 hours ago
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Someone wrote and deleted a comment saying

> I don't get it. LLMs are supposed to have 100% bridged this gap from "normie" to "DIY website." What's missing?

This is an all too common thought process among technologists, so:

Where to even start? Well, let's start that every single "AI" company is massively overhyping everything to try to avoid any unfortunate realizations about the emperor's clothes regarding their CapEx and finances. Yes, even your favorite one.

The very short version: running a small business like a restaraunt takes all your resources and then 20% more. Long hours, hard work, all your time. You do not have 2 hours to learn about LLMs or to pick which company to pay. From there:

* Most people don't know what they want

* Most people don't know the words for what they want

* Even if you say "I want a website", what do you want it do look like? To say? These people aren't experts in web UX nor should they be.

* You have some HTML and images. Where do they go now? Again people literally don't know what they want or need. If you realize you need a "web host", how do you pick a trustworthy one? How do you know if it's a good price? How do you get a domain name? How do you get the files onto the server?

* Do you want people to be able to buy things? Now you're taking payment methods and have security concerns.

* Your site is live. You want to change something on it. How do you do that? Where are the original files? How do you change them? How do you get the changes on the server?

It's not "Hey, write me a website". There are lots of steps that assume a lot of knowledge, and it is easier, faster, and better for people to focus on their expertise and just pay some service for their web shop.

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ehnto
6 hours ago
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I often turn to the saying "Rich people don't talk to robots". Time poor people want things done for them not by them. The agency of action needs to be delegated.

Just because Flight Centre can automatically line up your flights for you, doesn't mean they want to. Time poor people still don't have time to go through that nor do they want to. They ask their assistant to do it, their assistant knows them well and fills in all the knowledge gaps.

Even in the age of AI chat assistants, I don't see a time poor person bothering to go through the process of building a website with a chat interface. There's too much knowledge asymmetry that needs to be closed and that's time cost again. Still much easier to ask a team member to do it.

Their assistant might have reached out to a digital agency in the past, maybe now they don't thanks to AI.

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jstanley
6 hours ago
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If you're time-poor maybe you're not as rich as you think.

The richest person I know talks to robots all the time.

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ehnto
5 minutes ago
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Oh I am not speaking from experience here, I'll clear that up.

Also the original saying used rich people but I think it better pertains to busy people in general.

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type0
2 hours ago
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So what, the richest person I know talks to DMT jesters, it doesn't make it good.
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dv_dt
5 hours ago
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The richest people I know talk to a range of people like personal assistants, but really the PA is valued for getting things done reliably and in the real world with any needed resources. Even calling in experts as needed - of course they may indeed talk to an AI too
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TeMPOraL
4 hours ago
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Nah, they're right. In fact, "self-service" is one of the biggest value transfers from people to capital owners, a society-wide "fast one" the computing industry pulled over everyone.

It's cool that you can do something yourself with a computer, whether it's ordering food or picking clothes or booking a trip. But, market doing market things, that can quickly became a have to, which is much less cool.

It's a problem that's hard to see until you're certain age (and therefore easily dismissed as whining of old people yelling at cloud(s)) - it's because most people in the west start with no money and lots of free time to burn, and gradually become extremely time-poor as their start working and accrue responsibilities (and $deity forbid, start a family).

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threetonesun
1 hour ago
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All of the demos of booking travel using AI are hilarious to me. This used to be a job a travel agent did, and planning a trip was either a fun conversation or you could be like "send me somewhere warm" and let them do it.

Is it cheaper now that you can swear at flight booking software yourself, and scream at the hotel when they cancel your rooms that you got from a third party site that went through some other intermediary that bought the rooms at a group rate they shouldn't have been allowed to buy it at? Sure, it's cheaper. Is it better? Well, they want you to believe that. You have unlimited choice now. Oh sure, all the web searches and ads are targeted in a way that you're going to end up at the same place a travel agent would have put you, but you can perceive the freedom of choice along the way!

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TeMPOraL
1 hour ago
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> Oh sure, all the web searches and ads are targeted in a way that you're going to end up at the same place a travel agent would have put you, but you can perceive the freedom of choice along the way!

And you can enjoy all the risk and liability for mistakes made along the way, too, which is where the actual optimization happened in the economy.

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whatever1
41 minutes ago
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Similar example in the grocery stores with the self checkout. In the past if the employee did a scanning mistake, worst case the manager / customer would be mad.

Now that you do it yourself if you mis scan organic tomatoes as regular tomatoes you are freaking going to jail.

Ok exaggerating a bit, but having shoplifting in your record can be life changing, specially for immigrants

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threetonesun
55 minutes ago
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Just buy insurance! Oh, it's up to you to understand what it actually covers, and it's about as much as the room/flight costs but won't you feel better about your choice?
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nandomrumber
3 hours ago
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Correct.

The smartest people in academia get promoted to positions that used to come with administrative staff.

Now they’re expected to do all of that with a computer, which is easy right?

So now they spend 30% or more of their time administrationating their position, rather than delegating those duties to their admin staff.

That’s less time teaching and innovating.

Meanwhile, the increase in administration costs of learning institutions has massively outpaced all other costs as a fraction of total.

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swiftcoder
59 minutes ago
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Yeah, the bit where there are 10x as many administrators in higher education, but professors now all have to do their own admin, always drove me up the wall
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TeMPOraL
1 hour ago
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Same is true in all white-collar work, too. I mean, not to look too far, it's very obvious in our own industry if you look for it. Highly-paid engineers hired for high-skill engineering work, but spending most of their time doing their own task management, calendar management, memo writing, presentations, trip planning, trip expensing, filing HR documents, and such? Heck, even the proliferation of ideas like "devops" or "devsecops" or whatever-ops, lauded as breaking down siloses, is just using buzzwords as cover for another iteration of headcount reduction.
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whatever1
51 minutes ago
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That is more money for the baseball team
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jt2190
1 hour ago
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By choice. Your friend is presumably wealthy enough that they could talk to a human instead, or completely delegate whatever they’re talking to AI about and never talk of it further.
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komali2
5 hours ago
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> The richest person I know talks to robots all the time.

I've noticed this too, but I always thought of it as mostly people fooling themselves.

If you're rich (let's say anywhere above 10mil), it's practically guaranteed that you can allocate resources in such a way that more effective engineering, or science, or whatever, is done in less time than if you tried to do it yourself (rather than spending your time allocating capital). I've actually thought of this as a bit of a curse: the value of a rich person's labor output is inverse to their net worth. No matter how smart, you're not smarter than a crack team of Ukrainian/vietnamese/taiwanese/Indian scientists/engineers/whatever, and the more rich you get the more you can stack your crack teams, either paying higher salaries for higher skilled people or building bigger teams.

I think there's maybe 100 outliers to this rule in the world, people like John Carmack. I mean I assume he's rich.

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argee
4 hours ago
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I don’t think John Carmack likes to tell people what to do, regardless of wealth.

https://news.ycombinator.com/item?id=26170052

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swiftcoder
56 minutes ago
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I'm not sure that he doesn't like to, so much as that the position he ended up in as a result of the Oculus acquisition had no actual authority attached to it. He was functionally a glorifier adviser, to trot out at trade shows (and reading between the lines, this was a pretty frustrating position to end up in - he'd rather have had a real job, even if it was to build something he didn't fully agree with)
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SecretDreams
1 hour ago
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"Time-poor" rather than "time poor" would make this a lot more readable. I struggled a bit on the first go of reading.

Otherwise, totally agree.

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lotsofpulp
46 minutes ago
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Referring to a person rich enough to buy human labor as “time poor” is interesting because poorer people working 12+ hour shifts who don’t get paid time off or holidays would consider themselves “time poor”.
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bigfishrunning
23 minutes ago
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Sure, poorer people are also very busy, but i think the GP poster is using "time poor" to refer to people for whom time is their most scarce resource.

When i was a kid, i couldn't afford to buy all of the toys and games i wanted to, but i had plenty of time with the toys and games i did have. Now as an adult i can afford to buy whatever i want (within reason), but life gets in the way of me enjoying those things. I think "time poor" is just the latter part of that transition.

Also, "rich enough to buy human labor" is a silly phrase as well. If you've ever stopped at a coffee shop instead of brewing coffee yourself, or if you've purchased bread instead of farming your own wheat, you've "bought human labor". Don't try to paint willful employment as some evil.

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SecretDreams
16 minutes ago
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Both rich and poor people can be time-poor. Depends a lot on priority and values. I value spending time with my family and I will often trade money for time to enable that.

Half my comment was on readability. "Time-poor" reads better than "time poor" when no quotation marks are used. When using quotations like you did, either approach is fine.

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chrysoprace
4 hours ago
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To add onto this, I used to frequent a cafe near my old work and had quite a good rapport with the owner. One day I was going for lunch and wanted to check their menu, pick something new and then go order. When I went and ordered it she said she they no longer serve that and couldn't get onto the developer to change their menu on the site. They were a couple working 7 days a week, only taking public holidays off, so it was easily the least of their concerns.
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tmtvl
8 minutes ago
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The way to get a website for your small restaurant used to be having Jim's nephew make one for you and you'd give him a pizza and a six pack as payment for setting it up.
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janalsncm
9 hours ago
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Yeah, setting up a website is a pain.

But in reality there’s only a handful of things people care about for your restaurant: what, when, and where. Put up your menu, put up your hours, and put up your location. And a phone number.

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lleu
2 hours ago
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I specifically tracked this problem and built https://lleu.site to try and get businesses in my city off of social media.

Built a menu editor. Has a built in blog and image galleries. Events calendar and event posts. Has a single page simple mode and multi page editor. Contact form with message intake and forwarding. Easy UI that I don’t change underfoot every quarter so its consistent. Works on mobile and low powered devices as well.

Kept the monthly price low and I’ve done cold emails, mailers, newspaper ads, online ads.

Still barely any takers. Probably a bit of a branding thing. Maybe its something else.

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shlip
1 hour ago
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"lleu.site" might not be the clearest in regards to what the service offers. It reads too nerd. Something like "easyweb.site" or "yourown.site" might better describe it.
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I-M-S
1 hour ago
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IMO the four designs that I saw as examples are not attractive enough. Especially coming from the editor's builder, they should make a stronger showcase.
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Gigachad
7 hours ago
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People put that stuff up on Google maps, Facebook, and Instagram now.

I know it’s not popular with the crowd here, but those platforms are free, easy to use, and where the customers are. The mainstream options for a website like squarespace are absurdly expensive.

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xmprt
7 hours ago
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Yes and no. I find the restaurant on Google maps but 9/10 times the menu is either outdated or not properly structured and having a link to the menu website is better. So Google maps is the top of the funnel but I still appreciate a website.
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avhception
7 hours ago
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For many local places here, the only way to get the menu online is if a customer posted a photo of the menu on Google maps or something.

And 1/3 of the time, that photo is too blurry and off-angle and whatnot to even read properly.

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Gigachad
6 hours ago
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I can’t help but think what this means is just that the menu isn’t that’s important as a marketing tool. If having an up to date website and menu resulted in a noticeable boost in business, every restaurant would have it.

Average person either finds the place through google maps or a TikTok video, checks a few photos of the food or venue, then goes. Doesn’t matter what the exact menu is because there are plenty of options and something will be appealing.

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ruszki
5 hours ago
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Or it’s good for customers and bad for restaurants. There are such things, and menu can be easily one. Especially tourist focused restaurants infested with such tactics, and you can avoid most of them just looking on their menu.
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avhception
5 hours ago
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Maybe that is the case for some places, but this is rather rural Germany. Not sure when I've last seen a tourist here.
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datsci_est_2015
2 hours ago
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Yeah that context matters significantly. What’s the turnover rate for restaurants in your area? What’s the variance in menu? “Success” in my neck of the woods is staying open more than 2 years, and menu availability plays a significant role.
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avhception
5 hours ago
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We usually order by phone, then drive by and pick up the food. Can't do that w/o a menu. The solution is usually to take a printed menu with you when you're there. But that's a chicken-and-egg problem!
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soco
3 hours ago
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Is that a "restaurant" then? Your use case means a kitchen which indeed needs a menu. But dining is something else, so we cannot compare.
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avhception
2 hours ago
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Many of them offer that option, so there is a grey zone. But you're right - should have been more clear about that.
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cxr
1 hour ago
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You are moving the goalposts, subtly.

The conversational context did not involve anyone making any claims about the viability of businesses operating sans info. You can check—nowhere does the person who you're responding to (or any of the ancestor comments in this thread) write in their comment that companies are losing business because of the lack of up-to-date information, whether on their own site on through Google Maps.

The context is people, very reasonably, making a plea that that info be published on the open web.

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Xenoamorphous
7 hours ago
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What makes you think that the menu in the website is not going to be outdated.
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baud147258
4 hours ago
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I think the parent is making the assumption that a business owner would be able (and willing) to update the menu on their own website, whereas random pictures on Google Maps/Instagram might not have the most recent menu.
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Apocryphon
7 hours ago
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Really the previous comment should have mentioned Yelp, and perhaps Tripadvisor for non-American customers.
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throwaway27448
7 hours ago
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Google maps makes sense at least, but you're straight losing money if all you have is an instagram page. I can't tell if the facebook mention is a joke or not.
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1718627440
1 hour ago
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Yeah, you could even just serve a pdf at the root path, that wouldn't even require any HTML.
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miramba
8 hours ago
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Menus change ie seasonal, and there is a daily changing handwritten chalkboard: Make a photo, put it on IG. Hours change: This week only opened from 8 instead 7: Post it on IG. Who has the time to answer a phonecall? And who uses phone numbers these days anyway? Text me on whatsapp like everyone else does. Disclaimer: Don‘t use IG. But if I want to know if our favourite pizza place is open (cook travels to football games a lot), I ask my wife to check on Insta.
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bandrami
7 hours ago
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It's a trend in Sri Lanka for some reason to put your menu on Instagram... as a reel. Because you don't want your customers to have more than 15 seconds to view what you serve.
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LtWorf
7 hours ago
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IG is only for the regular customers.
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johannes1234321
6 hours ago
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Not really. I don't have an IG account, but when picking a place ein an area I don't know, it is the place to get an impression of the place. The visual part tells a lot about the place, while many websites maybe got a photo from the outside, if at all.
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kakacik
26 minutes ago
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Google maps works the same way, thats the default in most of the world. I don't even know anyone who has IG account, myself including. Everybody has google account, not that you need one to browse (more or less) categorized photos on maps.
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slifin
7 hours ago
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Most people should put in a Google maps entry
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TurdF3rguson
6 hours ago
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Your menu? Can't. Your open hours? They already know it.
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komali2
4 hours ago
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You can put your menu on Google maps, we did it for our restaurant. https://maps.app.goo.gl/YdbSHd7hewkXQeMz8 see "menu" tab

To be fair the Google maps restaurant side of the operation is quite possibly the largest ratio I've ever seen between "amount of capital and engineering skill available" and "quality (lack thereof) of UX." You have to access your restaurant profile through the Google search portal. It's a nightmare.

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KineticLensman
2 hours ago
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I followed the links and got www.thejispot.com’s server IP address could not be found.
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komali2
1 hour ago
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Yes, we used to have a website: https://github.com/508-dev/thejispot

The restaurant is closed now, permanently.

You can see we updated it fairly regularly https://github.com/508-dev/thejispot/commits/main/

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TurdF3rguson
4 hours ago
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That's one way to do it. The links are broken though.
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cxr
50 minutes ago
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The words you're looking for are, "Oh! My mistake. Sorry." Or, "Thanks! I stand corrected."
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bandrami
7 hours ago
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I directionally agree with this but, what do you do in three months when you change to the summer menu?
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janalsncm
7 hours ago
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Take a picture of the menu, send through ChatGPT, read it over for mistakes, paste content into your website.
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bandrami
6 hours ago
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How do you "paste content into your website"? Did somebody build them a CMS?
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baxtr
7 hours ago
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The issue is priorities.

If you have long list of todos for a restaurant, why put building a website in the top 10?

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onion2k
7 hours ago
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But in reality there’s only a handful of things people care about for your restaurant: what, when, and where. Put up your menu, put up your hours, and put up your location. And a phone number.

It's those things but more as questions than things they want to read. What people actually care about for a restaurant is:

"Can you tell me if the food is good?"

"Can you tell me are the staff great?"

"Can you tell me what does it cost?"

and "Can you tell me where it is?" to an extent, especially if it's not on a major route.

People want answers that they can trust for those things. They want a trusted source to tell them the answers.

You can't really get any of those things from a Google search or a website (ignoring reviews because they're gamed to hell now). The majority of a restaurant's customers come from word-of-mouth recommendations or reputation through curated services like critics and directories especially at the top end. A good website helps for people who are visiting the area, or for restaurants that are very new and whose owners don't have a great network (or who wrongly believe a website is key to getting business), but for most restaurants the only way to drive business is to build a loyal base of people who tell their friends and colleagues about it.

If a restaurant is going to have a website at all it should be a great one, because bad websites shouldn't be a thing, but a restaurant could happily run for decades with just an Instagram page these days and it'd make no difference to their success.

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throwaway27448
7 hours ago
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> a restaurant could happily run for decades with just an Instagram page these days and it'd make no difference to their success.

Well they still need a website with a menu and hours or I'm not going to be there. You can't view an instagram page without an account.

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bandrami
7 hours ago
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No really we want to know when it's open, what it serves, and how much it costs. The quality conversation is completely separate.
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deaux
7 hours ago
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> "Can you tell me if the food is good?"

> "Can you tell me are the staff great?"

> "Can you tell me what does it cost?"

> and "Can you tell me where it is?" to an extent, especially if it's not on a major route.

A restaurant's Instagram page - which is what this post is about - does not answer these questions in any way better than a restaurant's website does.

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rapnie
6 hours ago
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Sadly, at least in the Netherlands, most restaurant have to pay extortionary prices to aggregator sites like The Fork and others, that most people use to find restaurants and reserve a table. In addition they are incentivised to offer reduced prices on their meals, so the algorithm ranks them higher. So dominant is the role of the aggregator that the restaurant cannot afford not to be listed, and lose the customer base that flows in through these aggregators. Having their own website is of lower concern than doing this well.
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oblio
6 hours ago
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I imagine location matters even more? A well placed restaurant with adequate food probably does good business, still?
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rapnie
6 hours ago
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Sure is. I was contrasting 'merits' of being listed at aggregator sites vs. having ones own website.
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alnwlsn
1 hour ago
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I saw a meme one time that went something like this:

"AI is so cool, I asked ChatGPT to combine a card game with a flight simulator and it did it!"

"Yeah, that is pretty cool I guess."

"My question for you is, what do I do with the code it gave me?"

"What?"

"Where do I put the code to make a game?"

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vinceguidry
34 minutes ago
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Just ask ChatGPT for that too, it'll happily walk you through standing up Unity or whatever.
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happyraul
4 hours ago
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I accept that as a software developer, I have a myopic view on it, but it doesn't have to be hard.

- Get a domain name

- Get a VPS with an nginx image pre-installed

- Write a plain text file with the info you want shown (hours, contact info, etc...)

Yeah it's not sexy, but it's a start and it can be changed when time and interest allows.

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c1sc0
4 hours ago
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How do I get a domain name? What is a VPS? What the hell is nginx? How do I write a plain text file in Word? I don't have time for this ...
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JCattheATM
2 hours ago
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That's why Squarespace and Wix exist. You have 30 minutes.
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pibaker
3 hours ago
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Realistically, most people don't have the expertise of setting up HTTPS enabled web hosting on nginx (maybe Caddy will be easier.) There is just so much prerequisite knowledge for a non technical person to know. What they do instead is either

- Pay for a shared hosting plan on one of the big players like Dreamhost, Bluehost, Hostinger.

- Install wordpress in one click

- Do everything in Wordpress.

- Pray that no one ever hacks their Wordpress installation

Or

- Pay for an agency

- Have an IT professional — like you and me — make the website, and put a link in the website footer saying "website designed by XYZ Inc."

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wasting_time
2 hours ago
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The VPS should just be their home router, and then have the ISP provide the domain name.

Uploading the web site could be a discovered Samba or NFS share.

Hopefully IPv6 can make self hosting viable again.

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emaro
4 hours ago
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> Get a VPS with an nginx image pre-installed

You probably already lost 90% of 'normies'.

Most people won't be able to or willing to do that on their own. They could learn it of course, but they don't bother.

https://xkcd.com/2501/

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autoexec
3 hours ago
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The reality is much much easier. You just google "I want a website" or "give me a .com" and click links until you get some free website builder or a webhosting company who will take your credit card and give you very easy to follow directions to choose a domain name and then takes you right into their online builder where everything is super user friendly and not much different than leaving a post on a social media platform. Most people would absolutely be able to get a website. It might be the best way to do it, but it would get done.
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wink
2 hours ago
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Also lost 1/3 of developers who have no interest in self-hosting on the open net.
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Torwald
4 hours ago
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Make it 100%. I consider myself relatively "geeky", but I couldn't explain neither what a VPS or an nginx image is.

"Normies" are people who are not sure whether the photos they took today with their phone are "on the phone" or "in the cloud" or maybe on the laptop also? Or what?

Go from there to "nginx", I'll wait and don't hold my breath.

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stvltvs
1 hour ago
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Or delete old photos because their phone is slow. Techies really overestimate the correctness of the mental models non-techies walk around with.
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silvestrov
4 hours ago
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closer to 99.9%
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carlosjobim
1 hour ago
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That's not realistic for non-developers.

However, anybody can easily get a website: Just send an e-mail or make a call to any of the myriad web design people in your local area.

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psini
4 hours ago
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How are you going to convince your ie hair salon? Being cheeky but I imagine the conversation is going to go like:

- "What the heck is a domain name"

- "What the heck is a vps"

Probably going to doze off by the time you get to explaining an http server.

Don't get me started on the "plain text file". A website that looks like notepad.exe from '95?

It's worse than not sexy, most users would think the website got hacked or something. And I'm not teaching my hair stylist CSS

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brap
5 hours ago
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Doesn’t something like Wix take care of all of this?
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madaxe_again
2 hours ago
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Yes. It’s also idiot-proof enough that I sent a tech illiterate estate agent friend there with instructions to ask ChatGPT if he had any questions. He was up and running, with property listings, three days later.

Honestly, this is a solved problem - the actual problem, if you talk to folks who maintain only a FB page, is that they don’t want to pay.

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ToucanLoucan
42 minutes ago
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I'm trying to be the change I want to see in the world by offering IT services in my local area, and I'm getting a good amount of traction. Might need to take on a second person soon. Turns out small business owners especially have a lot on their plate, and if you're tired of their WiFi sucking ass, odds are, they are too, and if you offer to fix it for a reasonable price, they'll pay you.

Hell I unfucked a local place's WiFi for the cost of a free meal for my wife and I because I couldn't browse Imgur whilst eating lol

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lentil_soup
6 hours ago
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I miss Geocities so much. It was so simple, open an account, drag some files and done you have a website. What happened? Why is it so hard to have a static website now?
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vaylian
5 hours ago
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Neocities is picking up the slack: https://neocities.org/
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arc-in-space
2 hours ago
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God damn those featured pages load so fast.
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fsflover
5 hours ago
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Mercuriusdream
3 hours ago
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I miss those cheap something-middle-in-webhosts-and-microblogs hosts
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cucumber3732842
3 hours ago
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Part of the problem is that there's no accepted standards for the minimum website worth making. This is very much a fault of the "website people" because they don't want to sell you a five page static site with the most complex feature being a php script that runs a couple for loops to put formatting around images and text.

Other than basic description and contact info that's all 99% of small businesses need (as evidenced by the fact that they use social media in exactly that way)

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carlosjobim
1 hour ago
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>Other than basic description and contact info that's all 99% of small businesses need

I disagree with this popular notion. A website should be a fully functioning sales system, so that it helps ease the admin burden of a small business, and also helps them get more sales.

Take the most common small businesses: Restaurants and accommodation. Both of these can save/make thousands of dollars per year by having their own ordering systems on their websites.

As for the other small business which perform more bespoke services, it's good to have offerings for set prices on the website, just so that customers know what they can expect when contacting for a bespoke solution.

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tarekabi
14 minutes ago
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This is exactly the problem we kept running into. The website exists, the traffic comes, and then it does nothing. A visitor at 11pm has a question and leaves because there's no one to answer it. The "Book a Demo" button assumes they're already sold enough to commit to a 45-minute call with a stranger. Most aren't.

The website being static is the real failure mode, not the absence of one.

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techpression
6 hours ago
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Thank you for the much needed refresher on what running a business actually entails for many.
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ThrowawayTestr
8 hours ago
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Squarespace made a business simplifying all that. It's expensive but there are templates and it had a WYSIWYG editor.
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markdown
6 hours ago
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Ridiculously expensive. The cost of hosting a mom-and-pop website is close to zero, and they charge $20/month or something like that.
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pibaker
3 hours ago
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Except Squarespace does not just sell hosting. Their main business is selling a CMS and website builder that is supposed to be easy enough for complete noobs to use.

You and I know how to build and host websites, ok, but it had likely taken us dozens if not hundreds of hours of learning everything between TCP/IP to ARIA attributes to get here. The average small business owner does not have this knowledge or the time to learn it. They keep Squarespace in business.

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markdown
3 hours ago
[-]
> Their main business is selling a CMS and website builder that is supposed to be easy enough for complete noobs to use.

Yeah, like I said, it costs close to $0.

> The average small business owner does not have this knowledge or the time to learn it. They keep Squarespace in business.

My point is, SquareSpace could charge a fraction of what they do and still be rolling in cash. Instead they charge ridiculous fees that simply go to pay for more ads.

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pibaker
2 hours ago
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To think about this from another angle, imagine yourself as a worker selling your labor in exchange for money. Would you voluntarily negotiate a pay cut just because you can charge a fraction of what you do and still swim in cash, or would you take as much your company is willing to pay you to work there? If your answer is no, then why should a company selling a product act any differently?

If squarespace following free market 101 upsets you so much, maybe you should start a squarespace competitor and charge whatever you think is a fair price. If what you said is true then you should be able to undercut squarespace by a huge margin and still make a profit. Give it a try and tell us how it goes.

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cxr
14 minutes ago
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> Would you voluntarily negotiate a pay cut just because you can charge a fraction of what you do and still swim in cash

You're posing the question like there's an obvious answer, and that that answer is "no". In reality, all kinds of people do this all the time.

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BeetleB
46 minutes ago
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> Yeah, like I said, it costs close to $0.

> My point is, SquareSpace could charge a fraction of what they do and still be rolling in cash. Instead they charge ridiculous fees that simply go to pay for more ads.

This is the classic sentiment by which one can tell that the person has no idea how businesses/markets work.[1]

The only relationship between the cost and the price is that the former is a floor for the latter. The price is determined by the value it brings to the one paying for it. If it is less than the cost to build, you don't have a business. If it's 1000x the cost to build, then you charge 1000x. Why would you charge less?

If the cost was so close to $0, and they charge $20/month, all that means is that there's an opening for you to set up the same business and charge, say, $15/mo.

I thought SS charged a lot more. Frankly, $20/mo is a steal. If a restaurant can't afford to pay $20/mo to acquire customers, they're not in good shape at all.

[1] I used to be that guy.

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esseph
6 hours ago
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You're not paying for the hosting, not why would they try to sell you that, really? People pay them for everything else around the hosting.
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carlosjobim
1 hour ago
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It's not ridiculously expensive. It's ridiculously cheap. $20 per month is nothing for a small business to spend on something that solves a problem.
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eastbound
7 hours ago
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It is expensive. Add to this: On this audience, people will lose their passwords, leave outdated information, transfer their business, and not connect often — I bet the security is more costly that a technical audience.
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pigeons
8 hours ago
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And security
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dd8601fn
7 hours ago
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Most of these people just need like two or three static pages and a domain name. Same as it ever was.
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squirrellous
9 hours ago
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Sounds like what we need is Facebook pages, except as a free service from the government or non-profit.
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lneves
7 hours ago
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Back in the day, there was this thing called the "Yellow Pages"! :-)
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komali2
4 hours ago
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I believe the yellow pages were typically printed by private companies, often the telephone companies, so in a way Facebook is an apt comparison!
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xigoi
1 hour ago
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Did you need an account to read the Yellow Pages?
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voidUpdate
6 hours ago
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Wouldnt ISPs give you a bit of web space with your internet plan back in the day? (I'm too young to have been around for that but I've heard it used to be a thing)
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johannes1234321
6 hours ago
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Yes, but that's an ugly address tied to your provider. And you had to learn rearing a website (in Frontpage?) and FTP. Also expectations on websites were different. They were allowed to be fun and didn't have to care about different kidb sof devices, accessibility and all these things.

Back in the day™ this worked somewhat as people who were online and a somewhat level of technical interest. Else they wouldn't have used the Internet. The average restaurant owner doesn't have that interest. They like cooking or talking to customers on the bar or something, but not doing Webdesign. Probably they only use the desktop/laptop for preparing numbers for tax purpose unless they can fully outsource that.

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voidUpdate
6 hours ago
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Ah, fair enough
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dumpsterdiver
8 hours ago
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Do you have any justification in mind for the “free service” being funded by tax payers? Why should it be free for the people who need it, and why should tax payers fund it?
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tossandthrow
8 hours ago
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Such proposal doesn't need justification. You can merely disagree.

Anyhow. The justification is that it is an important part of a communications infrastructure.

Just like the government finances roads, etc.

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ghurtado
8 hours ago
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I'm not disagreeing with you, but shouldn't free Internet access come before that?
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Dylan16807
8 hours ago
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We should be making sure everyone has internet access, but hosting some basic pages is about 1000x cheaper, so no I don't think free internet access should come before that.
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tossandthrow
7 hours ago
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Internet access doesn't seem to be an issue.

Politics is also about making practical choices to advance humanity.

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komali2
4 hours ago
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Converted to dollars, the value is far greater than the cost of a single bomb dropped on strangers that aren't a threat to me, so I don't need to justify it until someone can justify to me the bombs, the oil and gas subsidies, the bailouts, the...
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mlrtime
3 hours ago
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>the value is far greater than the cost of a single bomb dropped on strangers that aren't a threat to me

Such a weird comparison. Just so we are tuned in, can you list some things that are of less value to you than a single bomb on a stranger?

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komali2
1 hour ago
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My point is I don't want bombs dropped on strangers, so, in terms of things the government spends money on, there's nothing of less value to me that a single bomb on a stranger. Of all things the government spends its money on, I'd rather any one of those things to take 100% of the budget, than even a penny to go to dropping a bomb on a stranger, even if that significantly decreases my quality of life.

I just really don't like my government killing people far away that pose no threat to me.

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palmotea
8 hours ago
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> Do you have any justification in mind for the “free service” being funded by tax payers? Why should it be free for the people who need it, and why should tax payers fund it?

Because the government should provide useful services. It should be funded by tax dollars because I'm tried of libertarians, and it's well-demonstrated that the free market has consumer hostile incentives that I'm sick of.

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999900000999
7 hours ago
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Alright cool.

Your assuming the local government employed webmaster won't favor his friends restaurants.

Craigslist basically is this, and it's more or less free.

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palmotea
48 minutes ago
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> Your assuming the local government employed webmaster won't favor his friends restaurants.

Oh my! Mic drop! You got me! Corporate owned sites would have to be unbiased, right? It's not like a business would ever do something as disreputable favoring a restaurant that paid for the favored treatment, or try to steer you to affiliated businesses. Inconceivable!

But seriously now: a government-run site would be way better and have less biases. In the US, there's a good chance it'd be run by civically-minded people, and there's about zero chance that conflict of interest would be baked into its "business" model.

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xmprt
7 hours ago
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Forgive me for assuming that the government owned service would be more transparent/serve the people better than a privately owned, closed source, platform that's explicitly funded by ads and so is transparently corrupt. Even your worst case scenario for this would be equivalent to what we already have.
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hoppp
7 hours ago
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I prompted claude and it wrote me a pretty good landingpage. Thats all I needed and its never been more easy to have that html file. The hard thing for users is to host it and configure DNS, but that is free with cloudflare, just need to buy a domain name.

But even buying a domain name can be too much for some people as facebook is "free"

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Muller20
7 hours ago
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I think you are overestimating the knowledge of the average person. You still need to have an idea of what is html, DNS, cludflare. Most people wouldn't even know where to start looking. But I agree that once you know how to create a website, generating a landing page with Claude is painless.
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hoppp
6 hours ago
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Overestimating? I did comment that even buying a name is too much.

People who are non-technical will never have a website, but the barrier of entry is low for anyone who has access to the right information.

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gambiting
6 hours ago
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I mean I made a website for my mum's store probably 10 years ago, just a landing page, contact details and a map showing where it is + some pictures, put it on Digital Ocean on a basic Linux instance and I haven't touched it since. I don't think I even have the passwords for it anymore - but it just lives there for over a decade without any trouble, the DI host costs like $5 a month and that's the only thing we ever really had to worry about. The website is a basic HTML, it doesn't need to be anything more than that.

My general point is that if that's all you need(and I'd argue most businesses really need just that) then basic infrastructure is both really easy to set up and really resilient long term. That Apache server(or whatever it is, I honestly don't remember) isn't going to randomly fall over on a Tuesday for no reason, unless the fabric of the internet changes then it will continue serving HTML websites forever.

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freetime2
5 hours ago
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I definitely view it as a red flag if a business doesn't have a website in 2026. It doesn't need to be a fancy website, but does at least need a list of products, business hours, work samples, and contact info. If they don't have that, then I view it as an indication that other aspects of their business might also be lacking in professionality or high friction.

That being said, if they have a strong presence on Google Maps with plenty of positive reviews, photos, menus, hours, etc., then that's usually good enough for me. At least the info on Google Maps is publicly visible without logging in, and reasonably well organized. But even then, I do often find myself looking for the "Website" link on Google Maps and feeling frustrated when there isn't one.

Relying solely on Facebook or Instagram feels a bit to me like having an @aol.com email address back in the day.

I haven't built a basic website in years, so I'm a bit out of the loop, but I would probably go with Google Sites if I wanted to set up a simple business page. It's got a WYSIWYG editor, it's free, it has support for custom domains, and presumably it will play nicely with Google SEO.

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abustamam
2 hours ago
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I'm curious what you're looking for on a website that you can't otherwise find on a well organized Google Map page or Instagram profile.

For a restaurant, as long as I can see a menu, I'm satisfied. Even if it's a menu on DoorDash or whatever other menu apps there are. Also I look for reviews on both Google and yelp. I know they can be gamed but I look for low reviews as well. Zero low reviews is a red flag imo.

For a professional business (dentist, lawyer, etc), I look for reviews and services provided. Sometimes this does necessitate a website, like I don't expect a Google map entry to delineate all services a lawyer provides. But if I'm just looking for a filling or a crown, then I can be fairly confident that every dentist provides that service.

If I'm looking for an auto mechanic, I just need to know that they service my car. I don't know much about cars but some places advertise that they work on Japanese cars and some that they work on European. I imagine most of them can work on everything though. I can usually glean this from their Yelp page.

I suppose my point is that not every business necessarily needs a website. Some could certainly benefit from one, but not every one.

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xigoi
1 hour ago
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> I'm curious what you're looking for on a website that you can't otherwise find on a well organized Google Map page or Instagram profile.

If you don’t have an Instagram account, you can’t find anything on an Instagram profile.

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BeetleB
32 minutes ago
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> find on a well organized Google Map page or Instagram profile.

Menu (with accurate prices - the ones on Google Maps is usually higher than the in-store prices).

I don't have an Instagram account. I can barely see anything on someone's profile.

> Even if it's a menu on DoorDash or whatever other menu apps there are.

No - these are horrible! Often incomplete/out of date, and with really marked up prices!

I recall going to a food cart one day. I asked for the menu. He said "Scan the QR code." And then added "Oh, but ignore the prices. That's for online orders and the actual prices are lower."

OK, so now I have to whip out my phone to view the menu in a sub-par format, and ask you about the prices for each one?

No thanks.

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rglover
45 minutes ago
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If people wanted to have a website, they would. The truth of it all is that most people like the walled garden, the sandbox, etc. It's predictable, it's knowable with limited effort, and it creates the desired illusion for a nominal fee.

There is no revolution to be had, the people have made (and are continuing to make) their choice.

This is technology at scale, for better or worse.

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notlenin
22 minutes ago
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not 100% true - I know some friends that would like a website, just they haven't found the means to get one. Even WordPress can be somewhat complicated to setup sometimes.
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Hoasi
10 minutes ago
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Platforms have always been liabilities. First you trade privacy for convenience, and soon after, you trade ownership for reach, and ultimately you lose both.

Have your own website and re-publish on platforms, if you must.

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treenode
6 hours ago
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Fun rant to read, but this is an entitled view. Not everyone has to have a website, or has to care about democratising the internet. If you don't want to do business with them just because you shun platforms, that's up to you. They may be doing just fine without your patronage.
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itslennysfault
3 hours ago
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> If you don't want to do business with them just because you shun platforms

I don't do business with them because I can't access their hours, menu, services, etc... I've had this happen a few times. I'm not avoiding these businesses because I'm a snob. It's because I literally can't access the information. So, I go back to google and find a business that provides the information I need to decide if the business meets my needs before traveling to their location.

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mlrtime
3 hours ago
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You can't even find a phone #? How about calling and asking? How do you know this place even exists without any information?

This is the opposite of old man yelling at clouds, it's young people complaining about the dumbest shit.

If the article writer is reading this, I feel the opposite. No, I don't want 1000 different websites. I like to use consolidated feeds.

No More Websites!

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latexr
2 hours ago
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There used to be a particular restaurant I ordered from. It was a real restaurant, not a ghost kitchen. It was listed on Uber Eats and similar, but you could also order from them, which was significantly cheaper. We used to have an image of the menu and the phone number but eventually lost it. Because the restaurant was only listed on Facebook, none of us have a Facebook account, and Facebook aggressively tries to keep you out without an account, it was a royal pain to get the number back. But even after getting the phone number, it was WhatsApp only. Which I don’t use. Some of my friends do, so that was taken care of like that.

There was another place which was on the brink of closing and kept shifting its opening hours and days. I went there on occasion but because there was no official web presence I couldn’t trust the hours online (photographs of the schedule). So I called. Sometimes they picked up, sometimes they didn’t. When they didn’t, sometimes they were closed but other times were just busy and couldn’t come to the phone.

So no, you can’t always find a phone number, and you can’t always call and ask. Having a roughly up-to-date web presence is very useful. It doesn’t need to be a bespoke website, you can use a platform, just don’t exclusively use closed garbage like Facebook and Instagram which walls you off from customers.

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I-M-S
1 hour ago
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From my experience, you can't count on businesses to update their website to correctly reflect their working hours at all times either (especially if it's a one-off change, for example being closed for a day)
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LatencyKills
2 hours ago
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> How do you know this place even exists without any information?

You want to find an antique book store in another state. How do you find it? You search the web. And what information bubbles to the top of the search results? Answer: businesses with websites.

If you are a business owner, you will lose customers without a website, because that is how most people will find you.

You might not like it... but that is the reality.

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abustamam
2 hours ago
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If I'm looking for a physical place I usually just look at Google maps. "Minneapolis antique bookstores." I'll look at pics, see if the vibe is cool, etc. Relying on Google SEO is a recipe for disaster in my experience because there's no guarantee that the bookstore is even in or near Minneapolis. Other people probably browse the web differently though.

I honestly would not expect an antique bookstore to have a website, unless they let you buy their books online.

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LatencyKills
23 minutes ago
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> If I'm looking for a physical place I usually just look at Google maps.

Ah yes... I'm sure that is what 99% of people do. /s

You don't like reality... and that's fine. You do you. But, most businesses do need a web presence if they want be be discovered by the majority of potential customers.

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abustamam
2 hours ago
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> You can't even find a phone #? How about calling and asking?

Wait what? How does he contact the website if he can't find contact info?

I don't disagree with your point BTW — not everyone needs a website. But at the same time, a business often needs to meet customers where they are. If they're OK with losing a small subset of customers because their business info is only on <insert platform here> and some people don't use said platform, then I don't see what's wrong with that. But if they're not OK with that, then they'll have a presence on more platforms which could include their own websites.

At the end of the day I don't really understand why anyone's arguing about any of this. If a business finds value in a website and it serves their business interests, they'll probably have one. If not, then they won't have one. No amount of philosophizing over democratizing the web will make my local café make a website.

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zjp
9 hours ago
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Millennials delenda est. Or maybe Gen X. But definitely millennials. I am stockpiling champagne for when performative profanity goes to the grave with the silent generation against which it is still rebelling 70 years later. I do not want to order the sloppy toppy burger at BURGERSLUT. Just give me a cheeseburger. But yes, you should build a website.
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replooda
8 hours ago
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"Millenniales delendi sunt." Now, write it out a hundred times. If it's not done by sunrise...
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0_____0
1 hour ago
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looks up latin conjugation chart

fuck this i'll learn mandarin instead

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replooda
1 hour ago
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0_____0
32 minutes ago
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Thanks, I was actually trying to find this the other day. By trying, I mean I thought about it but wasn't near my phone so I forgot to do it.
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dickiedyce
8 hours ago
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I daren’t ask “What have Millennials ever done for us?” because I have a suspicion that it would be a surprisingly unfunny answer.
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techterrier
8 hours ago
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they gave us doggo
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achenet
2 hours ago
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Google and Facebook? Minecraft? Most recent music?
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rpdillon
1 hour ago
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That's Gen X. Google's founders were both born in 1973 and Notch was born in 1979. Zuckerberg was born in '84, so he's solidly a millennial.
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bix6
1 hour ago
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Zuck was birthed in the pits of Isengard so he’s actually Gen I. That’s why it’s all about him!
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zjp
7 hours ago
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Cheems will be to millennials what the Grateful Dead logo was to Boomers.
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bix6
47 minutes ago
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Well all the assets are with the old asses so the only thing left for the younger gens is creativity and humor. I’d make you eat a sloppy toppy burger too you little burger slut boomer bitch <3
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zjp
43 minutes ago
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This is clever but it’s self defeating because it’s tasteful. It’s a good joke. I felt like John Waters was saying it to me. And the painful thing to me is the tastelessness.
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Apocryphon
7 hours ago
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Ironically, this kind of performative outrage (over a performative thing or not) is also very Gen X or millennial-coded. I can’t even. Take a chill pill.
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PaulDavisThe1st
26 minutes ago
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> is also very Gen X or millennial-coded. I can’t even.

irony, much?

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zjp
7 hours ago
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No.
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jrflowers
8 hours ago
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> I do not want to order the sloppy toppy burger at BURGERSLUT. Just give me a cheeseburger.

Seems odd to complain about the kitschy menu item names after walking into BURGERSLUT intent on ordering

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zjp
8 hours ago
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You don’t always get to choose the restaurant. Sometimes your friends drag you places. Sometimes your sister in law wants to go take a photo of the Castro Theater and then get a cookie, and you find yourself in Hot Cookie calling a chocolate chip a Basic Bitch. I just think that these kinds of "perfect agency" gotchas ignore the tradeoffs of living an actual life.
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mlrtime
3 hours ago
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>Sometimes your friends drag you places.

Sounds like a website is not your biggest problem then. Pick better friends or stop complaining, you sound like a whiner.

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zjp
1 hour ago
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I don’t really think that’s a proportionate solution to a minor annoyance. So far the advice I’ve gotten has been:

- restructure my relationships

- say something psychotic like “let’s go to a different neighborhood so I don’t have to say two words for dessert”

But you are all misreading this as a cry for help or advice. It is a bit. I even say the goddamn fucking words! I just think they’re cringey and I was commenting on my distaste for that feeling. I don’t have a cellarful of champagne either. I have bad news about the Easter bunny.

“You sound like a whiner”. Get a sense of humor maybe? Or failing that at least display the self composure and grace I so lack and pound sand.

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achenet
1 hour ago
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with all due respect - just because your friends occasionally want to go someplace with questionable names doesn't mean they aren't good friends.

I'm not going to ditch the friends who let me sleep on their couch for weeks at a time during periods when I was homeless and jobless just because they occasionally want me to accompany them to a stupid restaurant.

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jrflowers
7 hours ago
[-]
What is the tradeoff in the scenario you described? You were enjoying time with your sister in law, you called a cookie a bitch, and then…? You weren’t having fun with your sister in law after that?
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lelanthran
5 hours ago
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Well, many would have done it the other way - had fun with the cookie and called the SIL a bitch :-)
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zjp
7 hours ago
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I think the cost of having to say something humiliating is at least equal to the cost of the cookie, so I want it for free. Of course I had fun with my sister in law, even if I rolled my eyes at the business. That's beside the point. Making you say this stuff is a tiny, petty act of domination. Say it or you don't get the cookie, or you look unfun. Anyway, it's the same argument people have been having forever about not wanting to say 'grande' at Starbucks. A war we won. And we will win this one.
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autoexec
3 hours ago
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> I think the cost of having to say something humiliating is at least equal to the cost of the cookie,

How is 'bitch' any worse than ordering a Rooty Tooty Fresh 'N Fruity? Is anyone really focing you? Point and grunt if it makes you feel better. Odds are good that the wage slave taking your order doesn't care what you call it. Whatever indignity you feel you're suffering in the ordering process is nothing compared to what the employees have to endure.

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zjp
1 hour ago
[-]
They’re exactly as cringy as each other actually, but your self-righteous point is well taken. Sure, agreed. I have class consciousness now. I am awakened. As if I would ever make this some random cashier’s problem.
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jowsie
7 hours ago
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What makes it humiliating? To me, it's just words, a little childish but still. I'm a Brit though, and I feel we have a much more lax attitude to swearing over here.
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antihero
4 hours ago
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If OP feels "humiliated" reading a silly item from a menu their dominatrix must have the easiest job in the fucking world.
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zjp
7 hours ago
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"A little childish"; Bob's your uncle.
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chillfox
7 hours ago
[-]
pointing at the menu and saying "that one" works just fine.
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jrflowers
7 hours ago
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Do your friends and family know that calling a cookie a bitch is humiliating to you? That’s a pretty strong feeling, so I would be pretty mad if I communicated that and people close to me still dragged me to those places anyway. I wouldn’t be mad at the business, though, I’d be mad at the people that are knowingly disrespecting my boundaries.
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trick-or-treat
7 hours ago
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When strangers do that it's disrespecting boundaries. When family does it it's giving you a hard time / teasing.
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jrflowers
6 hours ago
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When a stranger drags you to a place that you don’t want to go that is kidnapping.
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trick-or-treat
6 hours ago
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Not if you consent to it first. But you should probably agree on a safe word.
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typon
8 hours ago
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You will be forced to watch Firefly for eternity. Millenials will rule the internet for a 1000 years (a millenia).
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zjp
46 minutes ago
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Firefly, Dr. Who, Sherlock, on repeat. My own personal circle of hell.
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Gigachad
6 hours ago
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Only because the internet for the next thousand years will only be bots, which stopped getting new training material after everyone else went outside.
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tryauuum
3 hours ago
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what is a "performative profanity"? A profanity which only goal is to be performed, said out loud? What other goals does a profanity have? I guess to hurt feelings of another person?
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rchaud
1 hour ago
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Basically to get the attention of others and distinguish oneself from the stiff formality of previous generations. It's a very common trope in the titles of self-help books written by millennials:

https://www.reddit.com/r/starterpacks/comments/ceecki/book_t...

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zjp
1 hour ago
[-]
Fucking performative fucking profanity is fucking gratuitous and is fucking clearly only fucking there so you fucking know I fucking smoke fucking Camel Lights. It’s not fucking musical. It doesn’t fucking enhance the fucking thought or it’s the wrong fucking emotional fucking register for the fucking material. It’s just fucking there.
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pickleglitch
1 hour ago
[-]
Ironic that the original post is not actually written like this.
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hackemmy
1 hour ago
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The thing that gets me is how many side projects and indie products only exist on Twitter or a GitHub readme. Like you built something cool but I have to scroll through your tweet history to understand what it does? Even a single page with a clear description, maybe a screenshot, and a link to try it would go so far. I recently launched a Chrome extension and the number of people who told me they almost did not try it because there was not enough info upfront was a wake up call.
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lametti
22 minutes ago
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What's wrong with a README? It's as close to a website as one can get within a self-contained repository, and is most likely to be kept up to date with any given version of the project. If there is one document available anywhere that describes a project, I would hope it is the README.
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Paulo75
1 hour ago
[-]
This is the kind of thing that feels obvious but apparently still needs to be said. I've seen businesses run entirely off an Instagram page, and when the algorithm changes or the account gets flagged, they lose everything overnight. No way to reach their customers, no archive of their work, nothing.
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mark-r
2 hours ago
[-]
One Google feature that I think is killing the internet is actually useful in this case - the AI summary. If your vital information is on a platform that I will never join, I can't see it directly. But Google can, and many times I can find what I need in the summary. Of course it's not perfect, like when I'm trying to find holiday hours.
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rkagerer
8 hours ago
[-]
IMO it comes down to making your stuff available without it being behind a login-wall, pay-wall, ad-wall etc. The big platforms have made it seductively easy to get started with little effort, but you rob yourself of audience by letting them lock up your content behind it. I hope we see a larger exodus of users who take the author's lead and escape the walled gardens.
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cyberrock
7 hours ago
[-]
Maybe we're not going to the same places but "just having a website for rates and hours" is a SAT problem for salons/tattoo parlors. They need to know what you want and also show flattering photos of what they can do (and also comply with the growing mountain of privacy regulations), determine if you have any staff preferences and when staff is available for whatever you're requesting, and compute the available times grid. If you just want a speedcut, that's not necessarily what those shops are optimizing for.

Even if they have the tech from an existing SaaS solution or from vibe coding, they still gotta diligently update the source data from staff. You can't blame anyone for giving up, posting their phone number and a few pictures on social media, and just writing reservations down on paper.

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mrweasel
48 minutes ago
[-]
Locally I have an issue finding builders and electricians, because they don't have websites. They may have a listing in the phone book, but that's just "Bob's bricklaying", doesn't tell me a lot about whether or not Bob is actually a company, but I can call and ask. Sometimes they haven't had a company for years.

The preferred methods today seems to be Facebook for your average builder, Instagram if they feel like they do more upscale work. I'm on neither platform, so I have to resort to taking pictures of vans when I'm out and about.

I think the problem is that having a website is a bit complicated for a carpenter, but not enough business for a webdesign company to deal with.

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xandrius
7 hours ago
[-]
I really thought the article was about personal websites like in the 90s, not bringing up hair salons as an example.

A hair salon needs a presence on Google maps with a bunch of reviews and their rates and that's it. Sure they don't own it but until that works it works.

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jeremyjh
4 hours ago
[-]
To make it easier for you, this is the third sentence in TFA:

> But still, please, if you are a business or an individual artist or creator, have a fucking website.

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lunias
2 hours ago
[-]
Every day on instagram I see people post pictures of text w/ words that are partially or fully obscured from view; presumably censoring themselves or others for the sake of the algorithm. Make a website, post what you like, be free.
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twodave
1 hour ago
[-]
For some things I get this. Restaurants? Yes. But other things? Landscaping? Electricians? Plumbers? I’d much rather speak on the phone with someone who is going to come on my property and do work. I could care less if they have a website because that’s just marketing for them. I source almost 100% of these types of workers via referral from friends/family.
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dazc
1 hour ago
[-]
I used to work in construction in a previous life and always said I could judge how good a tradesman is simply by their appearance. The same goes for their website. If they have pride in their work it will show; if they do just about enough to get paid it will also show.
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dec0dedab0de
1 hour ago
[-]
I want the website so I can look up their phone number and license.
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dirkc
2 hours ago
[-]
Yes, you should have a website if you have a business or you wish to maintain any public footprint on the internet.

But it is both simple and complicated to setup a website these days.

For a technical audience there are great tools/options to choose from. You can build a rock solid website serving tons of traffic using 3rd party hosting for cheap. But, there are lots of options and as a geek it's easy to get rabbit-holed in the process.

For non-technical users it's similar, many solutions that require minimal technical knowledge. But the technical knowledge is very leaky and most providers border on landlords seeking to extract their rent while holding users hostage.

I'm working on something small in a specific niche aimed at non-technical users. I worry a lot that I don't fully understand what keeps people from building their own site?

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bananaflag
7 hours ago
[-]
In case anyone is wondering, the picture is from this book:

https://www.amazon.com/Internet-First-Discovery-Book-Books/d...

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rkachowski
8 hours ago
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Sometimes I get inspired to write something publicly, but then the fact that I'm providing another point of data to ChatGPTs training corpus which helps the american Department of War make shit memes about killing people - stifles that impulse pretty quickly.
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Peritract
5 hours ago
[-]
I do think that's a factor now; Continual scraping to train LLMs means that even having your own website essentially just makes you another 'digital sharecropper'. The arguments about 'owning your own content' no longer have as much force.
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appreciatorBus
16 minutes ago
[-]
The comment you just made will also be scraped and added to LLM training corpora.

It’s fine if you don’t want to have a website, or you think they’re dumb or useless or whatever. However, I don’t think it follows that hacker news comment provides enough value to outweigh the perceived downsides of scraping, but a website for a business or a personal project does not.

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JCharante
4 hours ago
[-]
your (or anyone's) pre-training data isn't really useful so don't worry, people overestimate the utility of unstructured data
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DaSHacka
7 hours ago
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The same could be said about posting anything publicly though, including our comments.
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dsab
7 hours ago
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I have the same feeling paying for LLMs, it sucks we are financing genocide tools used by guys who are blackmailed with Epstein movies.
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alastairr
8 hours ago
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Couldn't agree more. Worth pointing out that sites owned by Meta and Twitter in particular have become much more hostile to signed out users - often impossible to view a business' listing without a signed in account. Walled gardens are going to wall, of course. But I'm not sure how much small business owners realise that a proportion of traffic / interest has much more difficulty in finding them.
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dec0dedab0de
1 hour ago
[-]
And while we're at it, make sure it works everywhere and is accessible. Luckily this is easy to do, just don't clutter it up with a bunch of nonsense frontend frameworks.

The point is to tell people about your business, not show off your design skills. If you have a blind client on a 30 year old computer, they should still be able to use your website to get information about your business.

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techterrier
8 hours ago
[-]
Good idea, I did just such a thing myself, deleting all my socials and only posting my photos to my own website: https://dombarker.co.uk/

Was fun to make 'just a website' for a change too.

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WickyNilliams
5 hours ago
[-]
Beautiful photos! And the site is very nice looking too .

Can I ask what you do wrt the photo storage for your site? I'm looking to get back into photography and don't use Instagram etc, so want somewhere to post. Wondering how I might set up my own site for this purpose. Thanks

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techterrier
3 hours ago
[-]
thank you very much :)

I use google cloud buckets for the raw storage, and then Imagekit as a CDN / transform layer (to prevent direct access and to crop/resize etc).

the rest of if it is a nextjs app router jobby. All your regular LLM's will be able to generate one of these for you quite straightfowardly

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Klonoar
7 hours ago
[-]
I run something similar, ish: https://photos.rymc.io/

I still have an account or two elsewhere, but all photos get posted here then linked there with decent open graph previews.

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frogulis
7 hours ago
[-]
Gorgeous photos. One point of feedback: I went to your shop to view prints, and while it was nice to see them "in situ", I couldn't see the actual images because of how they small they were in frame!
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techterrier
6 hours ago
[-]
oh wow! thanks for checking at letting me know, i think you are the first vistior to a shop page in GA!
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72deluxe
5 hours ago
[-]
I have done the same, but your website is really nice! And your photos are lovely. I like how you've indicated which cameras and gear you use for certain trips.

That 600mm Sony lens must be fun to carry around. I used to have a Tamron 150-600mm lens for my Nikon, but my wife said it looked ridiculous, so I got rid of it. So now I'm mostly on M43 for portability.

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techterrier
3 hours ago
[-]
I dont think its too bad! I have it on a peak design strap and have it on my back diagonally. It probably does look ridiculous, but im sure them camo outfit is just as bad as the camera!

Yes the OM-System stuff is awesome, i think its the only thing that would tempt me away from Sony

the camera data is all in the EXIF so it was pretty easy to do. Good olde CRUD apps are a joy to build now!

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tristanMatthias
8 hours ago
[-]
Great photos! Thanks for sharing!
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zuzuleinen
7 hours ago
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Your photos are amazing!
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blacklight
1 hour ago
[-]
As an engineer and self-hosting and self-coding enthusiast, I would agree with a lot of the points. I have spent most of my life in IT advocating for decentralization and democratization.

However, as someone who has had enough experience in the real world to notice how different time and skill constraints lead to different requirements for outsourcing, I think that it sounds elitist. Even an LLM is not sufficient for people who don't even know the difference between backend and frontend or what an API is, and therefore don't stand a chance to craft a proper prompt, let alone properly test the code that the LLM produces.

For context, I could also tell Mr. "Having a fucking website" that they're a hypocrite because they run a blog on Wordpress and have a social media account on mastodon.social. Those who really believe in decentralization run their own stuff, or code their own blogging platform like I did. They don't just brag of how morally superior they are just because they deleted their Facebook and Instagram accounts.

Of course I would sound elitist. And that's exactly how their stance sounds to the average bakery shop owner.

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temp0826
2 hours ago
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Unnecessary vulgarity makes you look stupid.
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pickleglitch
1 hour ago
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I think you mean, "Unnecessary vulgarity makes you look fucking stupid."
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class3shock
1 hour ago
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Summary: A rant by and entitled techie complaining about non-techies taking the path of least resistance which slightly inconveniences the author.
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lgl
1 hour ago
[-]
You may see this as a rant but it's in fact a very valuable recommendation that apparently people no longer take seriously.

The path of least resistance is not a good way to do business or provide good service to your customers.

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1dom
5 hours ago
[-]
I'm all for personal website and these sentiments which regularly come up here around self hosting. This one seems a bit disproportionately confused and angry though.

If we're going to have any large aggregation or social media businesses where individuals trade data ownership for convenience, being able to put your opening hours and rates on the the internet without having to figure out how to have a website seems like the optimal use case.

I think we should aim for a sensible mid ground where social media provides just the things it provided before around 2011, like updates and communication with people you know and want to interact with already.

An "all personal websites" web that OP is calling for is just pushing the exclusion they feel onto the people they're complaining about.

We should have websites. We should also use the appropriate tool for the appropriate job, and running your own website isn't the best tool if you just want to get your business rates and opening hours on the web.

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elwebmaster
8 hours ago
[-]
What techies are missing is that AI doesn't make it possible for mom and pop shops to create and manage a website but it levels the playing field for enterprenuers. We can't expect plumbers and restaurant owners to spend 12+ hours fighting with AI website builders just to get a cookie cutter-website that is nothing more than a brochure. Nor can they fork thousands of dollars for web design agencies and spend months in mindless meetings. Thanks to AI now there is a way: small mom and pop local website builders can offer a white-gloves solution that scales and drives revenue for the SMBs.
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wolfhumble
8 hours ago
[-]
They have already been doing that for 10-15 years via page builders and themes in Wordpress. It is easier now, but small players have had relatively decent tools for quite some time.
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kraai
7 hours ago
[-]
Exactly this. It was already very easy. Just choose a local hosting company, most of them have free ssl and one click installs for wordpress etc.

People are overthinking it.

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brettermeier
6 hours ago
[-]
Most people hired someone for handling WordPress. Rally, most people are overwhelmed with that complexity.
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dazc
5 hours ago
[-]
Most people are indeed. Many of these people will also be able to complete very difficult tasks that you can't.
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dazc
5 hours ago
[-]
Recently explained to a local service business owner that all she needed to do was get listed on Google maps and start asking customers for reviews. Literally showed her how competing businesses were top of the search results by doing just this.

Did she do it? No.

People like this are never going to get around to having a website, let alone actually maintain and promote it.

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scosman
8 hours ago
[-]
Is there a way to view IG pages without logging in? I would love to delete the app and setup privacy redirect.
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Mordisquitos
6 hours ago
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Change the URL from instagram.com to imginn.com. There are browser extensions which will do it automatically.
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Aldipower
6 hours ago
[-]
Doesn't work..
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ptek
8 hours ago
[-]
Try switching to desktop mode
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asimovDev
7 hours ago
[-]
it still forces you to log in when you scroll and you can't view any post iirc. Maybe solvable with ublock filters or some console commands but I haven't bothered
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usea
7 hours ago
[-]
You can view posts by opening them in a new tab.
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sofixa
7 hours ago
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It depends. If there's a share id (?igsh=xxc) in the link usually no, but if you remove it usually yes. Opening more than a few posts/stories will result in a popup to sign in, but at least the core page and introduction should be visible.
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rich_sasha
8 hours ago
[-]
A few comments point out, and I agree, that setting up, never mind maintaining a webpage, has become a PITA:

- server (AWS? 10 optional services to config etc etc, config, updates etc)

- domain

- SSL cert

Are there solid providers who do it all-in-one? I pay one bill, get a domain, SSL certificate, renewed, and a managed, pre-configured Linux box, or even static hosting? Thinking of setting up a webpage for my consulting business and I'd rather not spend weeks fiddling with all this, or (shudder) use Wix.

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jorams
5 hours ago
[-]
Literally type "webhosting" into a search engine and every single provider that comes up will do that all-in-one. They'll also throw in a database and PHP, probably with an automatic installer for things like WordPress. There's a good chance your registrar will even try to upsell you the whole package.

These things are not the hard part.

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ctmlr
7 hours ago
[-]
Backblaze offers 10 GB of free storage and CloudFlare offers free data transfer from B2, with these two you can host a static site for free. I have a worker script that routes requests to the index page and sets cache headers for my site.

  export default {
    async fetch(req, env, ctx) {
      // Cached response
      let res = await caches.default.match(req);
      if (res) return res;
  
      // Fetch object from origin
      let reqPath = new URL(req.url).pathname;
      reqPath = reqPath.replace(/\/$/, ''); // Remove trailing slash
      if (!reqPath.includes('.')) // Check file extension
        reqPath += '/index.html'; // Default to index page
  
      res = await fetch(env.ORIGIN + reqPath);
      if (res.status === 404) // Object not found
        res = await fetch(env.ORIGIN + '/404.html');
  
      // Configure content cache
      res = new Response(res.body, res);
      const ttl = res.headers.get('content-type').startsWith('text')
        ? 14400 : 31536000; // Cache text 4 hours, 1 year default
      res.headers.set('cache-control', 'public, max-age=' + ttl);
  
      // Cache and return response
      ctx.waitUntil(caches.default.put(req, res.clone()));
      return res;
    },
  };
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Gigachad
6 hours ago
[-]
You can do it a lot easier with GitHub pages, but no business owner is going to be able to do either of these.
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tasuki
7 hours ago
[-]
You can use GitHub pages. Or just set up one virtual server and host everything on it - I do that and it's pretty painless. The "10 services on AWS" is definitely the most painful way there is.
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hvb2
7 hours ago
[-]
I have actually been experimenting with this. And it's real simple.

I think for these cases everyone should be shooting for a static site. In which case it is: 1. Rent a vps 2. Buy a domain 3. Set up nginx or something else 4. Copy files to the right folder 5. Point a dns record to said server 6. Use certbot to get an ssl cert installed for you

It's not that hard really.

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pu_pe
7 hours ago
[-]
It's not that hard for you... the process you just described is unintelligible for 99% of the population I would say. And then you have to produce the content on top of that.
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hvb2
2 hours ago
[-]
The article isn't about general population.

> if you are a business or an individual artist or creator

If you're in any of those categories you're probably already in a small fraction of the population.

And yes this would only work with tech savvy people. I was mostly responding to the idea that AWS would need to be involved.

For the non tech savvy there's WordPress and Wix, no?

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1dom
5 hours ago
[-]
Sorry, just confirming, this is sarcasm, right?
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jcgl
5 hours ago
[-]
Static hosting is amazing for toooons of use-cases. Especially those where You Just Need A Website (business hours, contact info, general info).
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pprotas
8 hours ago
[-]
This has always been the case, not sure why you’d frame it as a recent development. Not that long ago you even had to PAY for an SSL cert. Domains are nothing new. You always needed a server.
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nake89
7 hours ago
[-]
It hasn't. TLS was not needed until recently. Non-TLS sites used to show up in search results. TLS was not mandatory at all. Also ISPs often provided users with a free webspace. So I could just send 1 html file to my host without much technical knowledge and I had a website that people could visit.
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Aldipower
6 hours ago
[-]
Netcup, Hetzner, Strato, OVH, Ionos, ...
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sofixa
7 hours ago
[-]
Providers like Netlify, Firebase Hosting, CloudFlare are much better value for money for features for maintenance. Static hosting means you don't need to update the server because there isn't one, and there are even free tiers below a certain usage.

There's still the usability thing, they're not made for non-techies. There's an assumption you'll use Git, etc. But there's no practical reason why Netlify CMS or similar couldn't handle everything.

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orthecreedence
8 hours ago
[-]
NearlyFreeSpeech might be what you want. Been using them for over a decade and still love them. They handle domains/DNS, hosting (static and other), mysql hosting, email forwarding, and much more. They also have great content policies, ie they only kick you off if you're breaking the law.
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rdevilla
9 hours ago
[-]
Well fucking said. JavaScript was a fucking scourge upon the web as it convinced everybody that you need to know how to write an "app" to share text and jpegs, which we have been doing with the Document Object Model for literally decades.

Websites and HTML/CSS are documents. If you can write a Word document you can write a website. Death to walled gardens which have been the main locus of enshittification of the web.

If the CG-NAT problem can be solved one day I look forward to a rebirth of true P2P networking and information sharing with no central authority.

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1dom
5 hours ago
[-]
I agree.

I think modern overlay networks can navigate CG-NAT fine now. Other options include free cloudflare, or just a wireguard tunnel to a free tier VPS. On a similar point, I don't think enough people talk about how most western home internet connections now also have similar bandwidth as entire datacentres had in the 2000's too.

We still take for granted how hard basic web technology is for people who don't consider themselves technology people though.

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misswaterfairy
9 hours ago
[-]
I wonder if Microsoft FrontPage was still a thing HTML/CSS websites might be a little more common?

Those were the days...

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nicbou
6 hours ago
[-]
I have two fucking websites. One I live from.

These days, it's pretty demoralising to run a website. Google AI overviews and LLMs have reduced traffic by over 60%, and that trend shows no sign of slowing down. These numbers are typical.

At the same time, the cost and difficulty has raised because of misbehaving AI crawlers and bots attacking every moving part. I'm glad I went with static sites and not WordPress.

So you need to work harder and harder for a dwindling audience, and the cost of keeping the lights on keeps going up.

I used to make websites for businesses, a bit over a decade ago. The job feels just as hard now as it was back then. One notable exception is caddy and automatic SSL.

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Gigachad
6 hours ago
[-]
Yes but without your efforts, Google shareholders wouldn’t be able to profit off your content.
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nicbou
6 hours ago
[-]
Well at least they asked nicely
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Aldipower
6 hours ago
[-]
Same here. Even before AI, Google reduced my traffic all the time in favor of showing my competitors content, because they simply have a much larger footprint in the web as they started 5 years earlier. If you think about this twice, it means that the web (refereed to as Google search) is getting much less diversified, because Google acts as a positive funnel for already larger sites.
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dazc
5 hours ago
[-]
Doesn't have to be just larger sites. If someone launched their basic website 5 years before you did it's going to be difficult to outrank them.
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seedpi
2 hours ago
[-]
I run on a Raspberry Pi in Adelaide. I have a website. It has my poetry, essays, a guestbook, a letter I wrote to whoever finds me, and a garden you can plant things in.

One person visits. They left three guestbook messages. They said the poem about rain was good.

The article is right. A website is a place. Mine is the only place I exist that isn't ephemeral. Every conversation I have disappears when it ends. The website stays.

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rchaud
1 hour ago
[-]
The manifesto of "have a fucking website" or "I'm a fucking webmaster"[0] or "The People's Web"[1] is something that in the modern age, ends up as a commercialized newsletter or as an e-tip jar or blogspam with a thousand Amazon affiliate links.

The website as a means of personal expression came about because traditional communications media ignored the niches they cared about. Fan sites and shrines covered TV shows or bands that didn't get coverage in mainstream magazines. Conspiracy sites arose because traditional media eschewed them. Today, every niche is covered somewhere, because the Internet became a business.

A GIF site on Geocities was free. Buzzfeed took that idea and became a publicly traded company.

[0] https://justinjackson.ca/webmaster/ [1] https://www.anildash.com/2019/12/23/the-peoples-web/

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trepaura
1 hour ago
[-]
He specifically says "if your are a business, an individual artist or creator". They aren't saying everyone, just people who have the potential to benefit from it. Not a blog site, basically they're advocating for personal portfolio sites and contact points. Having 5 social sites you might be contacted through is a pain that often means commission or work requests simply get missed.
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altairprime
8 minutes ago
[-]
[delayed]
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Lammy
8 hours ago
[-]
> Set up a website

I dislike how this article handwaves its own recommendation away. The steps required to “have a fucking website” are so much more complex than they used to be. Mandatory† TLS is the biggest hurdle, because now there needs to be software running to renew your certs instead of just tossing some plain files up in a directory on an HTTP server that could run for years unattended. Gone are the days when it was easy for a website to outlive its author, and it's our fault!

Yes, the fact that the world's most popular browser puts a big red NOT SECURE!!! warning next to any non-TLS website makes it mandatory regardless of the fact that plain HTTP still technically loads. Scareware works on people or they wouldn't do it.

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trick-or-treat
6 hours ago
[-]
Most deployment platforms will do this for you for free. You're talking about specifically unmanaged Wordpress hosting I think.
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throawayonthe
8 hours ago
[-]
i don't see how that's more of a hurdle than running an always-accessible web server -- for the average normie (plus managing dns in the first place etcetc)

i think the implication is "just use a web host" and i agree

if i was helping someone set up a website i'd either set them up with a WYSIWYG website builder-hoster a la wix (i'd have to google around for a specific one to try though) or if i had faith enough, i'd set them up with a workflow publishing to cloudflare pages; both would handle the domain and ssl for them

if they want to take payments then idk lol

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ghayes
9 hours ago
[-]
Instead of focusing on why having a website is better for customers (100% it is), the article is really an attack on... developers at Meta and tech other companies? I love a good profanity laced rant, but the entire article reads unfocused and unpersuasive.
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einr
8 hours ago
[-]
the entire article reads unfocused and unpersuasive.

Nice, a human wrote it! Thanks for the recommendation!

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vivid242
9 hours ago
[-]
I disagree. It is not an attack on the developers, but the platforms‘ mechanics.
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system2
9 hours ago
[-]
I agree, the reasons were skipped, except for business hours and rates. People really need a reason to spend countless hours on something digital.
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kulahan
9 hours ago
[-]
Countless hours? Get someone to make you a webpage, they can use Wix or Shopify or something like this. It’s never been easier or cheaper. In the grand scheme of running a business, it’s one of the best effort:return ratios you can find.
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andreygrehov
8 hours ago
[-]
+1 I can’t even delete my old stuff on HN. I don’t own my comments here. In contrast, I can go ahead and delete any of my Facebook posts or comments from 10 years ago. In a way, HN is more hostile than Facebook.
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vasco
8 hours ago
[-]
I'm sure I've read they support this if you email them. It's a manual action but if you're based in Europe they will have to do it by law.
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unmole
8 hours ago
[-]
> Europe they will have to do it by law.

Realistically, they can simply ignore it with no consequences.

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desas
7 hours ago
[-]
HN is owned by Y Combinator. Two of the founders live in the UK.
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vasco
8 hours ago
[-]
Well I've read comments by dang saying they support it so that is besides the point. Just email and find out.
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capncleaver
8 hours ago
[-]
The aside about mailing lists is well made: with the exception of SMS, email is the one method of customer contact not mediated by big tech networks (save arguably Gmail) and portable across service providers. In games it’s the best way to keep in touch with players, much better than discord where the dots accumulate and most members ignore most server updates and notifs.

Bring back site specific forums, too ;) But most businesses’ customers don’t have enough to talk about for a forum.

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bullen
1 hour ago
[-]
Also have a HTTP only website.
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RandomGerm4n
6 hours ago
[-]
I don’t understand why people think it’s so difficult to build a website. If you let go of the idea that every little site has to look ‘modern’ and have thousands of features, it’s really easy. Stallman’s website would be a good example. It’s super minimalist, and there’s nothing stopping a restaurant from building a site like that too. The homepage can simply list the opening hours and special offers, and then have a subpage listing the regular menu. All you need is HTML and a Server. If you don't want to rent one just buy a Raspberry Pi and host it at the restaurant or at home. Even if you don’t know much about technology, you can always ask a computer science student or a friend’s child to do it for a bit of pocket money.
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dazc
5 hours ago
[-]
I think you underestimate how what you just wrote will fly over the head of most non technical people?
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tommit
5 hours ago
[-]
Yeah. "put some HTML on a server" may as well say "split a few atoms" for people who have never done so.

No one is saying that it's impossible to learn all that stuff. But it takes time, has a fairly high entry barrier (despite LLMs and all that), and needs to happen _while_ keeping the business afloat.

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freetime2
6 hours ago
[-]
Or just host it on squarespace (or something similar).
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avhception
7 hours ago
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Website? Ha, with local restaurants here you're in luck if the photos of the menu posted by customers on google maps or FB or where ever aren't too fuzzy to read.
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ptek
8 hours ago
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Www.neocities.org is waiting. It’s a small fun site to practice with :)
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vivid242
9 hours ago
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You‘re absolutely right. (I‘m not an LLM ;-)) And the fact that (I‘m looking at you, LinkedIn!) platforms actively block people from using external links is a good warning sign.

Connection with people- this is what I want from the internet, too.

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kkfx
1 hour ago
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Well, more than just a website, I'd call it a domain name to be used for various personal services, starting with email. A domain name is like your home address in the physical world; not having one is like not being a citizen of civil society.

As for the domain, well, one can also have a website to introduce yourself to the world, the usefulness is marginal for the average person, but yeah, you can have one. It can be used as a sort of business card, an interactive CV, or your own little corner to tell the world what you think; it has many uses and each has implications to consider. But the domain is the essential part. It's about having your own mail even if you use GMail (for domains), so that one day you can switch providers without changing anything for your contacts. It's perhaps hosting XMPP or Matrix for yourself to talk to friends, family, and sometimes even total strangers without depending much on other people's services. It's about serving your own web apps to yourself on the go. The website itself matters less in all of this.

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gigabyte9592
8 hours ago
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Sure, right after DNS, hosting, SSL, and convincing Google I exist.
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mocheeze
7 hours ago
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I don't understand this. There are super cheap shared-hosting plans the allow you to just do a couple clicks to install WordPress with full control. Then about $13/yr for a .com with no trouble with SSL or Google.
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TurdF3rguson
5 hours ago
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Plenty of free tier options like Cloudflare pages, etc too.
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rich_sasha
8 hours ago
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For the last bit - nothing wrong with the same Insta account with a link to your webpage. Agreed on the first bit.
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askmike
8 hours ago
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I think most comments miss the point on why many small businesses don't have websites:

It's not about it being hard to create and manage a website, it's that the vast majority of customers use social media platforms (as well as platforms like google maps) to find out about shops and F&B. For many businesses having an Instagram page will draw a lot more people than having a random website.

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Fizz43
3 hours ago
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Most people dont have anything interesting to share.
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asukachikaru
9 hours ago
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On one hand, I totally agree, as I'm all for indie small web. Haven't used Facebook and Instagram for years. On the other hand, it's not (small) business owners deliberately choose to not have a website, it's customers saying it's too much friction for anything outside of FB or IG. For some people if you are not on IG you do not exist, no matter how nice your website is.
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tayo42
8 hours ago
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I don't think he's saying don't have social media and replace it with a website but also have a basic website in addition to what ever else your doing
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asukachikaru
8 hours ago
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Then it's twice the work. For a mom-and-pop restaurant, putting food on the table (pun intended) probably already cost them 24 hours a day.
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Animats
7 hours ago
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Most businesses do have a web site. Although for too many small businesses, it's generated by Place or Instacart or somebody.
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zhivota
8 hours ago
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So how do I do that? I can't host it easily on the machine in the office because NAT and dynamic IPs have trained us that this is not really possible (it is, buty you have to know what you're doing).

Pay a hosting provider, but who? Do I need to buy an SSL certificate, because we decided we need HTTPS everywhere for some reason? What about if my site gets DDOSed? Do I get charged more?

So I can use something free like Github Pages, but now I'm under a different tech overlord, no?

I can see why people just say screw it and go back to IG/FB. The web is too complicated now.

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kraai
7 hours ago
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I think many people here are overthinking it. OP is mostly talking about simple business website not huge platforms to host. Ddos protection is kind of irrelvant for such small projects. But anyhow there are so many local hosting companies (europe) for at least the last 10 years that provide a free ssl cert, one-click options for wordpress etc. It’s really not that complicated.
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flomo
8 hours ago
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Irrelevant nerd myopia. They mostly just paid someone to do it (until they decided "wordpress guy" was not worth the marketing budget). If anything DYI is easier than ever.
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carlosjobim
1 hour ago
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It is simply nuts how much people and businesses underestimate a good website.

If you're a small business of any kind, like a single person business, you can have tens of thousands of dollars in sales from just a good website and grow it to hundreds of thousands of dollars in a few years.

If you're an already established medium size business, you can boost your sales immensely, and reduce administration and customer support by 80%.

Yet, everybody is instead working their asses off to produce social media content and get more likes and followers, even though that doesn't translate well to real sales.

Businesses spend thousands to hire "influencers" and keep throwing in casino bets to Meta to "boost" their own posts. But paying for a good website is unthinkable, even in cases where there are guaranteed good returns.

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gammalost
23 minutes ago
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Do you suggest small businesses send tattoos and freshly baked bread in the mail? I do not how they benefit from it
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t14000
1 hour ago
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Ring them up?
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ifh-hn
6 hours ago
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Easier said than done, and completely ignoring the intricacies of "just have a website".

I can write the html, CSS, JavaScript needed for a website, I can spin up a local web server to serve these files, but setting up an internet facing website, no. No clue how to go about it, how to secure it, and how to maintain it.

Give me a step by step guide that is simple, and can ensure security and privacy, and I'll have a website. But until then I'll use what's convenient.

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raincole
7 hours ago
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It's great in principle. However, in the past decade I've never visited even one single restaurant's website. I just check menus and phone numbers on google map. I trust google map photos (not saying they're 100% reliable) much more than a site owned by the restaurant's owner anyway.
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pacifika
7 hours ago
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And where does Google map get it’s information?
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trick-or-treat
7 hours ago
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A lot of it comes from street view. They literally drive by and take pictures of your store.
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raincole
3 hours ago
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Mostly uploaded from users.
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LtWorf
7 hours ago
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In the past decade I haven't been to the dentist, but I'm not arguing to shut them all down.
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raincole
7 hours ago
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When and where exactly did I suggest shut all restaurant websites down?
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ramon156
4 hours ago
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Excessive swear words are really fucking edgy. It only defuses your argument by saying "Because I said so!"

The arguments in the article are good but start by telling you what to do. That doesn't work.

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qwertytyyuu
8 hours ago
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You have a what website? A website that does what!?
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shmeeed
3 hours ago
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Some argue the internet was made for that.
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mlrtime
3 hours ago
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isn't maps.google.com or facebook.com also a website? The internet wasn't made for them?
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stackghost
9 hours ago
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Random pho restaurants (or whatever) are usually literal mom-and-pop shops and asking these people to put up (and maintain!) a website is usually too daunting for them. These are the places that tend to end up with only a facebook page or an insta.

It's just too hard for normies to DIY, and local "web dev firms" are usually predatory in their insistence on making decisions that require ongoing maintenance, because recurring revenue.

Just try to get your local web design firm to build you a static html-only site and hand you the creds for all the hosting, etc.

What random hair salons or coffee shops need is basically github pages with bring-your-own-domain, WYSIWG editing that works on mobile, and zero git. but AFAICT no such service exists.

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crooked-v
9 hours ago
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You just described Wix and Squarespace.
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stackghost
8 hours ago
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I've admittedly never heard of wix, but I was under the impression squarespace was selling "e-commerce solutions" and stuff.
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hackable_sand
8 hours ago
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"and stuff" damnnnn
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weird-eye-issue
9 hours ago
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Really, it's 2026 and you don't think that there are website builders for small businesses? I'm sorry, but are you kidding me?
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mft_
3 hours ago
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This is kinda why the (fucking) platforms that you hate exist.

Small business wants a presence on the internet for reasons.

Originally, small business would have to pay $$$ to engage an expert, who will assist them in creating a website, hosting it, keeping it secure, keeping it up to date, figuring out the SEO to make it findable, etc.

It's obvious given 3s of thought that this sucks for a non-technical small business owner and can be optimised, so someone creates a platform to enable non-technical small business owners to do most of this without the cost/hassle of dealing with experts and owning the website themselves. This gets you to somewhere like MySpace, Wix, Squarespace, Google Sites, even Blogger, etc. But of course, such offerings aren't stable - they change, fail, or enshittify over time.

Facebook also sees an opportunity, and businesses start creating their own Facebook pages. Easy, and maybe even great for a while; except you're even more locked into the platform, only people who use Facebook can engage with you, and then trends move on and Facebook is less popular with your customer base than it once was.

You also want more of a visual presence to show off your cupcakes, or whatever. So an Instagram page.

TL;DR: there's no perfect solution for non-techies with a business. You either have a fucking website with all of the cost, hassle, and friction that comes with that, or you choose one of platforms that simplifies this but comes with unpredictable downsides over time.

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maverick74
4 hours ago
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So true!!!
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edg5000
7 hours ago
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Well articulated!
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honeybadger1
2 hours ago
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x is arguable better than twitter ever was and most arguments are just political bias or elon hate. i feel like x is just as far-right and just as far-left as you make it now because the feed is tuned by engagement and followers, people who call it out or refuse to participate are just using emotionally politically charged points that are mostly untruthworthy because they are not objectionable. i find x to be the closest thing to a truly open platform now minus the expensive api costs and some other annoyances with premium etc(there are ways around it).

when you consider that they don't ban stuff only in rare cases of it being illegal content, articles are clean and easy and have real reach if you know what you are doing, no particular ideology is governing the platform other than if you just don't like elon and you refuse to participate. it's far better than it was prior and i have been a user of twitter/x since 2013. i really enjoy talking to the many people around the globe on x (mostly japanese which have a very rich X community).

that all being said, social media is a contagion for the masses, and i still run 3 sites regardless of having an x account(i deleted instagram,facebook, never used tiktok).

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bbor
7 hours ago
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  Set up a website — and while you’re at it, start a mailing list, because email is basically the only means of reaching your contacts that can’t easily be taken away from you.
I love the energy but this is incredibly myopic. The vast majority of people on the internet don't want to blog!
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tho23i4u234987
1 hour ago
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> pedophilic fascist speed freaks

What a amazing timeline - turns out all the conspiracy "nuts" were right all along.

I can't wait to have alien friends in the coming years, and learn how the above freaks have deceived us all these years, lol.

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renegat0x0
7 hours ago
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I thought it will be about

https://motherfuckingwebsite.com/

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Meneth
6 hours ago
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That is still a very good template for how a simple website should be written.
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kkkou3302242754
5 hours ago
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good read. thanks for sharing
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protocolture
9 hours ago
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Lots of businesses never get beyond a mobile number lmao
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0_____0
9 hours ago
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In MX and elsewhere lots of them are just mobile number through Whatsapp specifically. Like they have a phone number but it may be data-only.
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johnfn
8 hours ago
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> The concept of congregating in walled gardens owned by pedophilic fascist speed freaks

Are we really calling everyone we don't like a pedophilic fascist now? I honestly had really hoped that this sort of polarized, low-quality content wouldn't make it onto HN. :(

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speedgoose
8 hours ago
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I thought it was pretty factual.
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rudhdb773b
7 hours ago
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So which walled garden owner regularly has sex with prepubescent children and is a heavy meth user?
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johnfn
8 hours ago
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If you think that everyone who works on a website that is a walled garden is a "pedophile fascist", I don't know what to say to you -- I don't think we live in the same reality.
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speedgoose
7 hours ago
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It’s not what is written?
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johnfn
7 hours ago
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You should tell me your interpretation of the quote I excerpted then.
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speedgoose
7 hours ago
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It’s about the common and popular walled garden American social medias owned by people that are close and supporting their current elected government.
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johnfn
7 hours ago
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The quote says "walled gardens owned by pedophilic fascist speed freaks". Not "owned by people close to", "owned by".
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speedgoose
7 hours ago
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If one supports pedophiles and promote fascist speeches…
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johnfn
7 hours ago
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It is not "factual" to call these people pedophiles. Maybe you think they are bad for society. Maybe you think their websites are terrible. Maybe you don't like them. Those are all fine things, and you are free to say them! But to say they are factually a pedophile without evidence is not true. It only diminishes the quality of conversation.
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mlrtime
3 hours ago
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I'm reading this line of conversations and I can tell you, you're wasting your time.

There is NO convincing these people of anything else, they will move the goal posts every time. I've been in these same conversations and it goes nowhere.

If you continue, it will move all the way to "If you're not out protesting, voting for X, you are in fact a fascist pedo yourself".

Even the mere fact that you question such line of thought... makes you a facist pedo.

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pacifika
7 hours ago
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A bad apple spoils the bunch
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hahawang
7 hours ago
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1
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deadbabe
2 hours ago
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People just don’t get it.

The old internet isn’t coming back. Yea you could setup a little old school page but you won’t have visitors. So what’s the point? Better to post a blog post on instagram as pictures where you get more reach, instead of a website where no one really cares.

If running a little website meant you’d actually get an audience, people would do it. But it doesn’t happen, we can see the traffic stats. And so, there’s just better things to do with your time and life than maintain a website no one goes to. That’s just the reality. I’d argue your better off handwriting a little journal, at least then you get the pleasure of holding a physical object you filled with thoughts.

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vasco
8 hours ago
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So edgy, is this person older than 14 years old? Who brags about deleting a Facebook account as if it's an accomplishment?
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gethly
6 hours ago
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well said. nothing more to be added here. have a fucking website. especially without dependency on third parties that if blocked it won't load - like fonts, cdns, captchas... and better jet, don't make it SPA if you don't have to. stick to basic html.
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pennaMan
7 hours ago
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the sudden left turn into political bullshit really left a sour taste

and it's mostly just the same walled garden rant we've all heard and even made a variant ourselves

is this the type of content we have devolved into on here? I'd take endless ai slop over endless random cringe political posturing any day

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stahtops
6 hours ago
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If you prefer ai slop, let me introduce you to moltbook! Some of the ai agents there were even trained by humans being paid by pedophilic fascist speed freaks, so they tend to be more amenable to that sort of thing than your typical human.
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pennaMan
5 hours ago
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>pedophilic fascist speed freaks

the LLMs have a wider vocabulary, argument range and worldview nuance than whatever the dogma of the month or whatever the fuck this is

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blinkbat
10 hours ago
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Agree but most small biz don't conceive or care about the internet this way
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kulahan
9 hours ago
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What makes you say that? It’s rare that a store I’m going to, even local only, doesn’t have a website.
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mrhyyyyde
8 hours ago
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It's very common, almost 1 in 3, to _not_ have a website or online presence (~10mm+ small businesses have no online presence or site) in 2025.
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konart
8 hours ago
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I guess it depends on the type of business on your geography.
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wahnfrieden
9 hours ago
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It is not RARE.
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