Then a while ago I got an email saying I was permanently banned, without the possibility of review or appeal. I didn't think much about it, but more recently I've thought: Why?
What did I do? Why was my account permanently banned without any recourse?
So I've just had a "conversation" via online chat, firstly with a 'bot, subsequently apparently with a person, and they just said:
Nope. Permanently banned.
Now, I get that providing details to potential bad actors is a risk surface, so they simply don't provide reasons. I get that. But for me on the receiving end of this, si there anything I can do to get the case reviewed and the ban overturned?
Can I have my account reinstated?
Can anyone here help me?
So starting from scratch is ... tricky.
I had my Amazon seller account banned for 15 years. I couldn't sign up for another one without it getting banned too. It was all because a scammer decided they wanted to give me negative feedback and keep the item I sold them (in addition to my refund).
No amount of talking or emailing ever got me to a person I could talk to. These companies should be fined/prosecuted for this. As a seller, there should be rules around getting banned and ways to appeal.