Proton AG Services is currently experiencing some issues
14 points
53 minutes ago
| 3 comments
| status.proton.me
| HN
RetroTechie
28 minutes ago
[-]
Created an account there some months ago, logged in & checked my email a # of times since then.

Plz someone tell me that didn't contribute to this outage! Didn't intend to cause trouble for anyone.

reply
johnbarron
1 minute ago
[-]
Depends...how large were your attachments?
reply
aarondong
29 minutes ago
[-]
literally signed up for proton mail, their yearly paid plan, around half an hour ago.

I assumed an email service was supposed to be stable first, given how important it is. I was going to use proton mail as my contact email with my domain registrar.

This outage may change my mind.

REFUND?

reply
InsideOutSanta
15 minutes ago
[-]
All services have outages. The difference is that when Outlook goes out (https://uptime.qodex.ai/outlook/incidents), it's a happy occasion because nobody can work and we all take an hour off, but when something like Proton goes offline, we're the only ones who can't access our important stuff.

Anyway, point is, Proton is generally very reliable, but shit happens.

reply
embedding-shape
10 minutes ago
[-]
> All services have outages.

I've found this to be true too, that's why I've moved most of my personal email to my own email servers, so at least I can decide when those outages happen, as they tend to mostly happen when you do some changes, not just randomly by themselves. At once you've setup monitoring and recovery for the usual suspects (disks, network, etc).

reply
aarondong
10 minutes ago
[-]
Yeah, just the timing couldn't feel worse in my case. Right after doing some security shuffling and signing up. recency bias
reply
imzadi
10 minutes ago
[-]
I've had proton for years and have no complaints. I can only think of one or two other outages in that time. Most services do have outages from time to time. tbf, I don't seem to be having any issues with proton today, so far.
reply
aarondong
2 minutes ago
[-]
Ok good to know it isn't a complete auth outage. I might keep proton, not sure about other options.
reply
exploraz
18 minutes ago
[-]
(relevant context in another submission: https://news.ycombinator.com/item?id=48859976)
reply
heyheyhouhou
22 minutes ago
[-]
I've been using Proton for few years already and I did not have a single issue
reply
fp64
45 minutes ago
[-]
And interesting feeling not being able to check your email on a paid service. I haven't had that in decades.
reply
root-parent
30 minutes ago
[-]
Have you used Azure?
reply
fp64
12 minutes ago
[-]
No? I try to pick reliable services.
reply